Social Media Manager

About the position

Job Advertisement: Social Media Manager

Location: Remote (Anywhere in South Africa)

Salary: R28,000+/month (£1,200/month) + Commission for Upsells

Working Hours: 8:00 AM - 5:00 PM (UK Time)

Experience Required: Minimum 2+ years in social media management

About the Company

Our client is a London-based full-service digital marketing agency delivering innovative digital solutions for clients around the globe. The team is passionate about driving business growth through services like web development, SEO, PPC, digital PR, social media management, LinkedIn ghost-writing, and more. The company fosters a collaborative environment where creativity and strategy go hand in hand to build lasting client success.

Role Overview

We are seeking a dynamic and experienced Social Media Manager to lead and execute client social media strategies. You will be responsible for content creation, account management, performance tracking, and identifying opportunities for growth. The ideal candidate is creative, results-driven, and highly organized, with a deep understanding of the social media landscape.

Key Responsibilities

Content Creation & Management

• Plan, create, and schedule engaging social media content for clients across various platforms
• Oversee LinkedIn ghostwriting for clients and the agency
• Collaborate with graphic designers to produce high-quality static and animated content, including video
• Ensure all content aligns with client brand guidelines and campaign goals

Client Relationship Management

• Schedule and lead onboarding sessions with new clients
• Conduct regular check-ins to maintain strong client relationships
• Serve as the main point of contact for social media clients
• Understand client goals and tailor strategies to meet their unique needs

Strategy & Growth

• Develop and implement effective social media strategies
• Stay up to date with industry trends, platform changes, and best practices
• Identify opportunities for upselling additional services to existing clients
• Collaborate with internal teams to contribute to broader business growth

Community & Performance Management

• Monitor and engage with online communities, responding to messages and comments in a timely manner
• Oversee the work of freelancers when needed, ensuring deadlines and quality standards are met
• Track, analyze, and report on key performance metrics
• Provide actionable insights and recommendations for continuous improvement

General Support

• Support the team with additional tasks related to social media and digital marketing initiatives

Requirements

• Minimum 2+ years of proven experience in social media management
• Proficiency in major social media platforms, including LinkedIn, Instagram, Facebook, and Twitter
• Exceptional written and verbal communication skills
• Strong organizational skills and ability to manage multiple accounts and projects simultaneously
• Familiarity with scheduling tools such as Buffer, Hootsuite, or Sprout Social (preferred)
• Creative mindset with a keen eye for detail and aesthetics
• Experience in community management and online engagement
• Ability to work independently and within a remote team environment

If you're ready to take your social media career to the next level and work with a forward-thinking agency, we'd love to hear from you. Please submit your CV and a portfolio or examples of social media work to be considered.

Desired Skills:

• Marketing Communications
• Client Services
• Account Management
• Content Management
• Community Management
• Performance Analysis
• Reporting
• Digital Marketing
• Advertising
• Social Media Marketing