Role Purpose:
The Snr Sales Account Manager will be responsible act as a point of contact for their clients and supporting the business in penetrating and expanding within a specific sector. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. The ideal candidate will possess a strong track record of driving sales, improving efficiencies, and leading teams achieve sales target.
Core Deliverables (Primary Function):
through a 90-day sales cycle with a 120- Industry Penetration:
- Utilise your industry experience to develop and execute strategies for accessing and expanding in a specific industry. Providing business, technical, and product knowledge in support of presales activities in order to ensure customer
satisfaction.
Satisfaction Efficiencies:
- Work closely with operations to streamline.
- processes, ensuring smooth execution of sales strategies.
- increasing overall operational efficiency.
- Address product related questions and technical challenges, while ensuring smooth sales strategy execution.
- Development and execution of new solution strategies to build new offerings with customers.
- Address product related questions and technical challenges.
Sales Target Achievement:
- Accurate forecasting of the week, month, quarter, and FY, leveraging Zoho and its capabilities to drive and achieve sales and profit
- Drives a sales process day pipeline view
- Regularly report on sales progress, market trends, and operational performance to the Sales
Stakeholder Management:
- Collaborate with internal teams and external partners to deliver value to clients and stakeholders
- Effectively working with other internal organizations (e.g. sales, customer experience, Finance, Supply Chain) to drive customer requirements needed to achieve customer and business outcomes
- Inspires customers by confidently articulating the company's IT's strategy, technology vision and business relevance
- Build relationships with decision makers, business contacts, and influencers
- Educate clients on how existing and new product features and functionality work, and how it can contribute to their business growth
Functional Skills and Knowledge:
- Business Acumen
- Concept presentation
- SaaS and EaaS solutions knowledge
- Go to market and distribution channel models.
- Technical and value selling
- In depth understanding of telecoms and ICT industry
- Strategic and critical thinking
Core Behavioural Competencies:
- Result Orientation
- Effective Communication
- Deciding & Initiating Action
- Working with others
- Leading and supervising self and others
Basic qualifications:
3-year Degree/Diploma (NQF 6) preferably in Engineering or Information technology
Experience:
5 years' experience preferably in the same or similar role within the ICT environment
Required Certifications, Licenses :
Cisco or Microsoft or AWS or Google or Lenovo or Dell Certifications
***Salary - (Negotiable, based on skills, experience and in relation to current package)
