Skills Trainer: Mythos at Famous Brands

About the position

Introduction

To deliver world-class training within the Brand, and to ensure the culture, ethics, core values as well as standards and procedures are conveyed to all new and existing Franchisees and their staff

Duties & Responsibilities

• Perform administrative work as and when required related to training role
• Assist in ensuring that Training Restaurants subscribe to the standards required for training
• Provide daily feedback to the business on previous day's activities
• Assist with the FOH and BOH workshops and skills development
• Assist with Skills Assessments and documentation thereof of restaurant staff
• Provide ongoing in-store Training and Refresher Training
• Assist Franchise Managers with in-store training when requested (overnight when necessary)
• Do store visits to assist FM with practical coaching. These store visits will encompass working hours as per operating times of specific restaurant including weekends
• Assist with Store Openings
• Assist in updating all training manuals with relevant information
• Updating training status on SharePoint
• Keep updated with Brand requirements and specifications
• Follow up post opening of new restaurants on the status and do refresher training where required
• Have weekly feedback meetings with the Operations Team in terms of status per outlet
• Compile monthly training calendar and schedule appointments accordingly
• Liaise with Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctly
• Assist menu developer with new product development and training ahead of new menu launch

Desired Experience & Qualification

Formal Education

• Minimum of Matric

A related tertiary qualification would be an advantage

Experience

Minimum of 3 years' experience in Food Service Industry