Skills Trainer at Famous Brands

About the position

• To deliver world-class training within the Brand, and to ensure the culture, ethics, core values as well as standards and procedures are conveyed to all new and existing Franchisees and their staff
• Perform administrative work as and when required
• Assist in ensuring that Training Restaurants subscribe to the standards required for training
• Provide daily feedback to the BTM on previous day's activities
• Assist with the FOH and BOH workshops
• Facilitate and present MDP and TDP lectures
• Assist Trainers with Skills Assessments and documentation thereof
• Provide in-store Training and Refresher Training
• Support Franchise Managers with in-store training when requested by Operations Manager and Training Manager.
• Do store visits to assist Trainees with practicals whilst training. These store visits will encompass working hours as per operating times of specific restaurant
• Assist with Store Openings
• Mark evaluations for MDP and TDP
• Ensure that MDP and TDP results are forwarded to BTM for entry into the database
• Assist in updating all training manuals TDP or MDP with relevant information
• Updating training status on SharePoint
• Keep updated with Brand requirements and specifications
• Follow up post opening of new restaurants on the status and do refresher training where required
• Have monthly feedback meetings with the Operations Team in terms of status per outlet
• Compile monthly training calendar and schedule appointments accordingly
• Liaise with Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctly

Formal Education and Experience

• Minimum of Matric- A related tertiary qualification would be an advantage
• Minimum of 3 years' experience in Food Service Industry
• Casual Dining Experience

Desired Skills:

• Computer literacy - MS Office (Word
• PowerPoint and Excel)
• Training Delivery
• Training Facilitation
• Evaluating Training
• Blended Learning
• Training Skills

Desired Work Experience:

• 2 to 5 years Restaurant & Bar
• 2 to 5 years Training