About the position
The Site Reliability Engineering (SRE) Manager responsible for building and leading the Site Reliability Engineering team for the company-Mid telescope in South Africa. This role will use Site Reliability Engineering and other leading principles to support the planning, monitoring, and controlling of the day-to-day operations and delivery aspects of the global IT and Networks of the Observatory, with a particular focus on the systems in South Africa
JOB DESCRIPTION
- Build, lead and manage the SRE and IT Telescope Operations Team.
- Operations and Service management - Work with company-Low and stakeholders within company-Mid to develop and detail Computing and Software operations and service framework, processes and tools required to operate the telescope as intended.
- Service delivery and support - Continuously assess and recommend improvements to our platform and processes to enhance the effectiveness of our services.
- Infrastructure, network and platform management.
- Support telescope construction and deployment.
JOB REQUIREMENTS
Qualification:
- BTech/ Degree/ Masters/ PHD in Computer Science, Information Technology, Information Systems, Computer Engineering or related fields
Experience:
- BTech in Computer Science, Information Technology, Information Systems, Computer Engineering or related fields coupled with 13 years relevant working experience; or Degree in Computer Science, Information Technology, Information Systems, Computer Engineering or related fields coupled with 9 years relevant working experience; or Master’s Degree in Computer Science, Information Technology, Information Systems, Computer Engineering or related fields coupled with 7 years relevant working experience; or PHD in Computer Science, Information Technology, Information Systems, Computer Engineering or related fields coupled with 5 years· relevant working experience.
- Computer and network infrastructure implementation
- IT service, operations and management, including significant responsibility over Service Level Agreements
- IT Infrastructure or software Team leadership
- IT Architecture and Governance
- Project management
- IT systems engineering, application support, and user management
- IT governance and security
- Data governance and security
- IT availability, resilience and redundancy
- Systems analysis, design and engineering
- Experience in supporting distributed software systems in a production environment such as Cloud and/or Data Centres
- Procurement and IT asset management
Knowledge:
- Track record of building and managing high-performance teams in a Software, IT or Technology related industry or organisation.
- Experience in asset lifecycle management and software asset management.
- Experience in managing resources and prioritisation.
- Knowledge and background with IT Service Management disciplines and Frameworks such as ITIL and Change Management.
- Experience of Lean Agile project management.
- Experience of working in a globally diverse team.
- Programming/scripting experience and capability across multiple platforms.
Desired Skills:
- • Resource Management
- • Communication and Interpersonal skills
- • Problem solving skills
