Shift Manager

About the position

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Shift Manager in the Western Cape

Responsible for the strategic shift planning, compliance, and adherence of the
ADfusion/Client model in liaison with client management. This will include Inbound,
Production, Outbound, Salvage, and SHEQ Management.

• Matric / NQF level 4 qualification
  Diploma or Degree in Supply Chain/Logistics/Operations highly
  advantageous


•  2-3 years experience in a Logistics/Manufacturing/Distribution /TES
  environment essential
  Min 2 years supervisory experience
  Computer literate (MS Office)


• Own transport and Valid Driver's License advantageous

PROCESS

• Ensure that the strategic shift plan is executed;


• Manage productivity as per set targets;


• Minimize risk to Client and staff;


• Ensure adherence to policies and procedure as per ADfusion and Client
  model;


• Maintain and Implement HR and IR policies.


• Responsible for protecting the ADfusion model at all times;


• Ensure Housekeeping standards are maintained;


• Must be flexible and proactive in changing the strategic shift plan for the
  day;


• Support Client Site and Services Manager in delivering service plan for the
  shift;


• Responsible for the site in the absence of the Regional Operations
  Manager;


• Ensure there is a clear communication line between ADfusion and Client
  Management;


• Compile and provide relevant reports as required on a daily basis for shift
  handover and to ACMS Management;


• Ensure that TES implementation of discipline is aligned to ACMS disciplinary
  guidelines and adhered to;


• Manage outputs and productivity of assignees through TES Shift Managers

FINANCE

• Ensure that the staff compliment is balanced vs the workload to ensure shift
  is run cost effectively


• Submit End of shift report (Daily);


• Ensure registers for TES staff are signed and submitted daily;


• Authorize overtime documents for TES staff;


• Manage Salvage daily report;


• Manage Overflow report daily.

RISK

• Ensure SHEQ appointments are done per shift;


• Manage MHE from an I-Sight perspective;


• Report on rack damages daily;


• Ensure adherence to standard SOPs.

PEOPLE MANAGEMENT

• Share shift strategy with ADfusion management team. i.e Inbound and
  Outbound;


• Ensure that TES management is informed of the shift plan;


• Ensure that Training Development of all staff is in place in all departments;


• Ensure that order fill (Headcount) is above 97% for the shift;


• Adhere to ADfusion policies and procedures;


• Ensure SHEQ requirements per shift are met. i.e First Aiders, Safety Reps and
  Fire Fighters


• Ensure that uniform standards is maintained;


• Protect Client assets, MHE equipment, Normal equipment (Cages and
  Totes) and respect for product;


• Ensure agencies comply with labour take on and exit processes, tracking of
  disciplinary actions etc;


• Ensure Agency KPI’s are measured and managed e.g. shift fill rates,
  throughput, payroll queries, MHE etc;


• Provide regular feedback to Agencies and Client regarding shift
  performance metrics/targets.

Desired Skills:

• Quality Control Analysis
• Monitoring
• Complex Problem Solving
• Equipment Maintenance
• Time Management
• Industrial Control Software
• Critical Thinking