Service Delivery Administrator
Hire Resolve
- R15,000 - R20,000 per month
- Permanent Senior position
-
Cape Town
- Posted 22 Apr 2025 by Hire Resolve
- Expires in 4 days
-
Job 2604146 - Ref 126731
About the position
Hire Resolve's client is seeking a proactive and detail-oriented Service Delivery Administrator to join their Service Delivery team. This role is crucial in managing the end-to-end process from order placement to successful installation and network connection. As the "eagle in the sky," you will oversee the entire service delivery process, ensuring efficiency, adherence to SLAs, and a seamless client experience.
Responsibilities
- Act as the primary point of contact for clients, delivering exceptional service that fosters strong relationships and brand loyalty.
- Oversee the complete service delivery process, from order placement to installation, ensuring timely and efficient execution.
- Coordinate with internal teams and third-party partners to guarantee smooth operations and high-quality service.
- Manage the delivery network to ensure prompt, reliable, and SLA-compliant service.
- Monitor and document all processes, ensuring strict adherence to deadlines and quality standards.
Requirements- Strong administrative and communication skills.
- Exceptional attention to detail with a commitment to quality and deadline management.
- Proven ability to handle multiple tasks while coordinating with various stakeholders.
- Self-motivated and capable of working independently within a collaborative team environment.
- Previous experience in a similar service delivery or coordination role is essential.
Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Rachel van Dyk at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: [URL Removed] or email us your CV: [Email Address Removed].com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
Desired Skills:
- Service Delivery Administrator
- Service Delivery Administrator
- Service Delivery Administrator
Hire Resolve
About the agency
Hire Resolve is a specialist Recruitment & Staffing firm founded in 2004.
Hire Resolve is focused on finding career seekers a work environment that best suits them. Our goal is your workplace satisfaction.
We operate in the engineering, finance, IT, mining, supply chain, trade and technical industries.
The Hire Resolve team prides itself on its technical & industry knowledge. The consultants at Hire Resolve are very well-established in their community - they are industry-savvy & technically competent.
We offer a personalized experience for each individual, to guarantee that you find the best possible position for your career growth.
If you are looking for an exciting new career opportunity get in touch and connect with one of our skilled consultants today!
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