About the position
SERVICE CONTROLLERS
Overview: The incumbent will work within the Service Department where they liaise daily with clients, Technical Staff and Senior Management. They need to be able to communicate very well with people on all levels and provide feedback to clients from big corporations and internally with technicians. Main responsibilities include scheduling, invoicing and stock recon
Duties:
Monitoring online platforms for tickets to then plan and arrange maintenance or installation calls.
Dealing with ad hoc client requests for services to be rendered and planning accordingly.
Create quotes and daily invoicing of work completed
Stock management of technical staff reporting employee by reconning the stock and resolve any variances.
Daily client communication
Assist with planning of special projects and scheduling according to the project plan
Requirements:
Matric Certificate
5 years’ experience in similar role
Relevant financial experience related to invoicing
Relevant client service experience
Stock management experience
Attention to detail
Excellent Communication skills
MS Office with good Excel skills
Experience working on CRM system preferably Microsoft Dynamics
Clear criminal and credit record
Position based in Roodepoort
Remuneration:
Basic Salary: R20 000 - R25 000 depending on experience
Medical Aid Contribution
Provident Fund
13thCheque in Birthday Month
Discretionary Performance Bonus in December
Desired Skills:
- Excel Skill
- Stock Management
- Microsoft Dynamics
- Invoicing
- Communication Skill
- Ms Office
- Communication Skills
