We are seeking a detail-oriented and proactive Service Controller to coordinate technician schedules, support the service help desk, and manage workshop administration. This role is essential to ensuring efficient service delivery and customer satisfaction.
Key Responsibilities
Minimum Requirements
Desired Skills:
THE FOCUS GROUP was formed in 1989 and has offices in Johannesburg and Cape Town. We are a full service Human Resource Consulting Company, encompassing Black Empowerment joint venture partner Focus Kamoso, and offering a comprehensive range of integrated recruitment, assessment, employee relations, training and development, HR, employee benefit and payroll management services to a wide range of South African, African and international business organisations. Our commitment is to enter into a partnership with you, the Client, which adds value to your business and profit to your bottom line, by tailoring solutions that assist you to • Source, assess and select the best possible human resources. • Design and implement competency based training programmes, which ensure that your employees are capable of delivering the service excellence that your clients demand, and the competitive edge which you seek to maintain. • Create a business environment in which you manage change to your advantage and an organisational climate that allows your team to perform to its maximum potential. • Design employee benefit and remuneration structures which ensure that your people take ownership of your business and which protect you against losing your most valuable resource to your competition. • Implement an employee relations framework that promotes workplace harmony and minimises the occurrence of disruptive legal disputes.
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