About the position
Role Summary
Ensure all meals are served according to recipe and quantity specifications
Display meals according to laid down standards
Process all customer orders according to the correct procedures and service standards
Prevent wastage/shrinkage/damages
Check correct pricing eg. Labels/display
Check quality, rotate stock, remove expired stock
Operate and clean equipment according to laid down standards
Maintain hygiene, housekeeping and safe working standards (floor and back-up)
Adhere to and maintain security procedures
Approach and advise customers on the product, listen to customers' requests, provide the required product or services and handle customers in a courteous and professional manner
Promote products
Requirements
Grade 12
Must reside close to store
2- 3 years retail experience an added advantage
Ability to communicate in English
Must be able to pass given assessments at the required level
Must be successful in competency based interviews
Must be flexible and willing to be transferred between stores
Must be willing to give authorization for a full credit and criminal check
Must have a valid South African ID (attach copy to application)
Key Responsibilities
Being customer minded by seeing situations through the eyes of the customer and responding positively
Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
Perform routine tasks at a constant high standard
Develop self by constantly looking for opportunities to improve/grow self
Willing to be flexible and multi-skilled
Able to work shifts to meet operational requirements
