Service Administrator

About the position

Service Administrator
Area: Roodepoort, Gauteng.
Salary: R12000 P/M (Negotiable) plus benefits
Purpose of position: To provide efficient administrative and coordination support to the service department by managing travel and work order processes, updating service tickets, scheduling technicians, and ensuring smooth communication between clients, service teams, and management

Duties:

• Process and manage subsistence & travel requests for service personnel
• Update service tickets with comments and follow-ups
• Review and approve work orders for service execution
• Assist technicians with scheduling, documentation, and access arrangements
• Monitor the planning board for service activities
• Arrange access for technicians to client sites
• Monitor WhatsApp for service-related communications

Requirements:

• Matric
• 2 - 3 years relevant experience
• MS Office Excel skills
• Attention to detail
• Good verbal and written communication skills

Desired Skills:

• MS Excel
• Department Administration
• Scheduling Technicians
• Arrange access
• subsistence & travel requests

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Grade 12 / Matric

About The Employer:

Purpose of position: To provide efficient administrative and coordination support to the service department by managing travel and work order processes, updating service tickets, scheduling technicians, and ensuring smooth communication between clients, service teams, and management