Service Admin Manager
Manpower SA
- R25,000 - R30,000 per month
- Permanent Intermediate position
-
South Africa
- Posted 24 Apr 2025 by Manpower SA
- Expires in 1 day
-
Job 2604521 - Ref CPT002885
About the position
Our client is an innovative automotive group dedicated to transforming the car ownership experience. Our mission is to create magical moments for every customer, whether they're purchasing a new or pre-owned vehicle. Our diverse brand portfolio serves multiple automotive market segments with cutting-edge solutions.
The Opportunity
Are you a results-driven service management professional with a passion for operational excellence? We're seeking an exceptional Service Admin Manager to lead our workshop administration and customer service strategy.
Key Responsibilities
- Manage service advisor teams and workshop operations
- Drive departmental efficiency and productivity
- Oversee warranty claims and service administration
- Ensure compliance with Original Equipment Manufacturer (OEM) standards
- Develop and implement robust administrative systems
Ideal Candidate Profile
Qualifications
- Minimum 5 years' experience in senior service advisor and administrative roles
- Proven track record in corporate dealership environments
- Demonstrated ability to achieve departmental targets and profitability
Essential Skills
- Outstanding staff management capabilities
- Entrepreneurial mindset
- Goal-oriented and results-driven
- Excellent conflict resolution skills
- Ability to thrive in fast-paced environments
- Strong team player
- Transparent and honest communication
Technical Requirements
- Proficient in MS Office Suite
- Experience with automotive platforms (Evolve and IAL advantageous)
- Digital native with strong technological aptitude
Key Performance Areas
- Production and operational efficiency
- Administrative excellence
- Labour sales management
- Warranty administration
- Regulatory compliance
What They Offer
- Challenging and dynamic work environment
- Opportunity to drive service innovation
- Professional development potential
- Competitive remuneration package
Working Arrangements
- Primary Hours: 7:30 AM - 5:30 PM (Monday-Friday)
- Additional Saturday morning shifts: 8:00 AM - 1:00 PM
- Reporting directly to Dealer Principal
Desired Skills:
- Service Manager
- Motor Dealership
- Service Advisor
Manpower SA
About the agency
Manpower is the world's leader in employment and staffing services, with offices in over 80 different countries and territories providing individual service to 2.5 million employees world-wide.
Manpower can help your company anticipate and benefit from the changes happening now and next, in the contemporary world of work. Over 60 years of experience in staffing and recruitment, training, HR Services, outsourcing and consulting for all industries skills and levels.
Our focus is to meet your widest range of skill requirements. Our commitment is to continuous service improvement through development and technology.
We want you to know you will have the skills you need, today and in the future.
Our staffing solutions across various disciplines include:
Temporary / Contract and Project Staffing
Our propriety skill assessments enable us to confirm our people's software knowledge, practical abilities and quality attitude across the widest range of work profiles
Permanent Recruitment
Call Centre Staffing
Our proprietary teleskill assessment identifies the skills required for the widest range of inbound and outbound work, from basic helpdesk operations to telephone marketing and telesales.
Outsourcing Staffing Solutions
Manpower provides Wage Master as a customized solution to clients who have various staffing requirements. The client chooses the employees and determines their remuneration package.
Manpower then assumes employer responsibility for all HR issues and provides a payrolling service. Manpower can establish an office on your premises with a supervisor and staff to manage part or your entire workforce.
We continue to seek ways to further refine our system, to improve our level of response and to give you the highest quality possible. Our goal is not just to meet your expectations ... but to exceed them.
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