Senior Technical Support Engineer at Paraocn
Paracon
- R Undisclosed
- Permanent Senior position
-
Newlands
- Posted 27 Apr 2024 by Paracon
- Expires in 21 days
-
Job 2565013 - Ref PDK
About the position
Technical Support Engineer (PdK) - Western Cape (Permanent)
Please note: this role is permanent and on site, not remote.
Our client plays a key leadership role in the South African asset management industry. They are situated in the Southern Suburbs nestled under the shadow of Table Mountain in the Western Cape.
Purpose of the Technical Support Engineer, is to support the Network Engineer in ensuring the smooth running of the company's networking and server systems, while maintaining a high level of security. Providing support to the helpdesk team in resolving complex desktop issues relating to applications and operating systems.
To qualify for this role you will need:
Technical/ professional qualifications:
- Experience with MS Azure Administration, Intune and System Centre Configuration Management (SCCM);
- Experience with Windows Server 2016 and above; and
- Knowledge of Oracle Linux and Networking equipment (e.g. HP Aruba) experience would be advantageous.
- 5 - 7 years technical support experience;
- Experience in Microsoft 365 applications and Windows technologies;
- Experience of Windows Hyper V;
- Knowledge of HP Aruba, Ubiquiti and Extreme network switches would be advantages;
- Knowledge of the Datto cloud backup portal would be advantageous;
- Knowledge of IP cameras would be advantageous;
- Knowledge of Ubiquiti access points would be advantageous;
- Knowledge of Veeam backup technologies would be advantageous;
- Knowledge of Exchange Hybrid and associated operations; and
- Basic PowerShell skills.
Key responsibilities are:
- Installing and/or upgrading Windows servers and systems;
- Trouble-shooting systems and server errors;
- Creating, administering and maintaining virtual machines in Microsoft Hyper-V;
- Monitoring and updating the Windows codebase (servers and workstations);
- Acting as a backup for ad-hoc network switch configuration changes;
- Monitoring and maintaining the Ubiquiti Wi-Fi infrastructure;
- Managing user access;
- Monitoring and maintaining system backups;
- Monitoring and performing restores on the Datto Office 365 platform; and
- Reviewing and maintaining IT process documentation.
Behavioral competencies:
- The ability to work independently;
- Taking ownership of tasks and show commitment to delivery;
- Analytical thinking and problem solving;
- Organizing and time management skills to ensure that work time is used efficiently;
- Enjoy collaboration and teamwork;
- Have excellent communication skills;
- Have excellent listening and strong emotional intelligence;
- Pay high attention to detail;
- Display good decision-making and judgement; and
- Have learning agility (curiosity and willingness to learn).
Are you passionate about information technology and seeking a rewarding career in fiduciary asset management? Do you have strong communication, organizational and interpersonal skills? Are you a self-starter, detail-oriented and adaptable, with a strong ethical base? Then this position might be for you. Please send your CV to [Email Address Removed]
Desired Skills:
- MS Azure Administration
- intune
- SCCM
- Exchange Hybrid
Desired Work Experience:
Desired Qualification Level:
Paracon
About the agency
Paracon facilitates the delivery of your business strategy through finding you the top ICT and technology talent. Our reputation, industry leadership and national reach enables us to empower our clients through attracting the ICT talent you need for your permanent and temporary employment workforce solutions.
Paracon forms part of the Adcorp Group of Companies, an international parent company to a group of recruitment specialist brands who are engaged in the provision of comprehensive human capital; effective and efficient workforce management styles and skills development services.
With ever-changing technology, choose us as your partner in the evolution of ICT talent. Trusted, experienced and dynamic in the way we do ICT talent management.
Resourcing
• Contracting recruitment: Utilising contractors allows you flexibility in your resourcing solutions. We manage all contract negotiation and administration through our professional and timeous processes. From short-term projects to long-term engagements, moving your business forward.
• Permanent recruitment: Permanent placement of ICT professionals, includes full background checks and references.
• Recruitment process: We will provide a tailored workforce managed solution, to search, source and identify talent to match the job specifications provided by our clients, Paracon is able to assess CVs via our various recruitment channels.
Talent Development
Talent Consulting
PPM (Portfolio, Program and Project management services)
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