Senior Service Administrator

About the position

Overview:

To provide support to various departments which include accounts, management and technical department. Ensure stability in profitability by maintaining a high customer satisfaction and retention rate.

 

Minimum requirements:

• National Diploma / Degree in Business Management / Project Management/ Cost and Management Accounting
• 2 – 3 Years related job experience.
• Strong Excel skills: intermediate to advanced

 

Responsibilities:

Payment Certificates / invoicing:

• Receive completed Services / Breakdowns and Planning Schedules from relevant administration
• Double check abov
• Compile Payment Certificate and Invoice
• Ensure Files are Approved and Taken to Bhisho for Payment.

 

Contracts Management

• Log all Servicing Appointments
• SPARES: Order all Servicing Spares, Check and Distribute for all Branches.
• Monthly Report

 

Budgets

• Contracts Cashflows
• Budgets / Target
• Target VS Actual

 

Sub-contractors

• Tracking Spreadsheet
• Correspondence between Subbie & Client.
• Quoting & Invoicing

 

Tenders

• Receive and capture all tender notifications on Tender List.
• Accurate completion of tender documentation.
• Ensure relevant documentation is certified and valid.
• Source supplier pricing and terms of validity
• Understand tender data
• Keep copy / scan of document before submitting.

 

Other:

• Keep CSD Updated
• Database / Registrations / Memberships.

Desired Skills:

• Budgeting
• Contracts
• Customer Service
• MS Excel Pivot Tables
• Tenders

Employer & Job Benefits:

• Medical Aid Contribution
• Provident Fund Contribution
• Performance Bonuses