About the position
Senior Sales Representative
- Present, promote and sell products using solid arguments to existing and prospective customers.
- Creating compelling sales pitches.
- Attending to phone calls and emails providing clients with the best possible assistance.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling when required to.
- Attend outdoor events as per company requirements.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyse the territory/market's potential and inform the manager of any changes.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Continuously improve on feedback given, while training junior sale staff.
- Ensuring compliance with regulations and emphasise safety practices during customer interactions.
- Maintain professional relations with intermediaries - distributors, wholesalers, suppliers etc.
- Window and counter display of the products must be done in an attractive manner to attract or induce the prospects to buy.
- Ensuring that department is always neat and presentable.
- Following SOPs implemented by management this includes completing all paperwork relating to a sale.
- Always monitor stock levels and informing manager when stock levels are low and need to be replenished.
Proactively informing manager of products that are in great demand and not in stock.
A high school qualification or equivalent, WITH AT LEAST 5 YEARS EXPERIENCE IN THE DEPARTMENT HE/SHE IS RESPONSIBLE FOR
- Prior experience working in a retail environment.
- Attention to detail.
- Excellent organizational skills.
- Certification as per specific department requirements
Desired Skills:
- Com to Trade
- Retail
- Attention to detail
- Excellent organizational skills
- Build customer relationship
- Maximise sales opportunities
- firearm sales
Desired Work Experience:
- 5 to 10 years Representative / Sales Consulting
Desired Qualification Level:
About The Employer:
L&A environment whether in store or at an event arranged by the ISG subsidiary. It is a skilled professional who builds customer relationships, follows up on leads, and maximizes sales opportunities. They identify prospects, ensure customer satisfaction, and constantly seek new opportunities to drive business growth.