Senior Manager - Collections Call Centre Operations
Strategic Personnel
- R62,500 - R66,700 per month
- Permanent Senior EE position
-
South Africa
- Posted 11 Jul 2025 by Strategic Personnel
- Expires in 9 days
-
Job 2616544 - Ref JHB000761
About the position
Our client, a leader in the collections sector, is seeking a Senior Manager in the Collections Call Centre Operations space.
Minimum 10 years senior Collections Call Centre Operations experience, where you have had managers reporting into you.
Candidate must have extensive experience with large Collections call centres and be knowledgeable in the following areas:
- Inbound call centres (voice)
- Non voice solutions
- Tracing
- Working with alternative collection strategies
- Dealing with distressed accounts and knowledge of the legal process
- Knowledge of dialers and campaign management
Only shortlisted candidates will be contacted. If you have not heard back from us by the end of July 2025, please consider your application unsuccessful.
Desired Skills:
- Collections
- Call centre operations
- Operations
- retail collections
- call centre
Employer & Job Benefits:
Strategic Personnel
About the agency
Established in 1994, Strategic Personnel is a specialist, dynamic recruitment agency focussing on the recruitment of senior executive, middle and junior management and office support staff.
Strategic Personnel's focus is in the sectors of Banking, Financial Services, Human Resources, Legal, Marketing and other Professional sectors. Strategic Personnel counts as our clients the large Banking and Merchant banking groups, Insurance houses and many of the Top 100 companies listed on the JSE.
Strategic Personnel prides ourselves in a strong understanding of our core business and the fact that every candidate and client is unique. Our established and succesful track record is your guarantee of a company proud to offer knowledgeable staffing solutions to match your individual needs.
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