Senior Manager: ADM Governance Services

About the position

The Senior Manager: ADM Governance Services is responsible for providing strategic oversight, leadership, and management of governance services within the Application Development and Maintenance (ADM) division. This role ensures compliance with internal and external standards, optimizes resource allocation, manages risks, and drives continuous improvement in service delivery. The Senior Manager will oversee the implementation of governance frameworks, service level agreements, and performance metrics, audits compliance, ensuring alignment with organizational goals and regulatory requirements.

Responsibilities:
Strategic Governance and Oversight-
Product Management
Resource Management and Optimization
Risk Management and Compliance
Performance Management and Reporting
Stakeholder Engagement and Communication
Service Level Management
Leadership and Team Management
Innovation and Continuous Improvement
Client and Supplier Management
Financial and business management-
Human Capital management.

Qualifications and Experience:
Minimum 3- year National Diploma/ Degree in Business Administration, Management, Computer Science, Information Technology, or a related field at least NQF level 6 or a verified /
certified alternative equivalent @ NQF Level 6.

Experience: 8-10 years' experience in project management, governance, or a related field, with at least 5 years in a leadership role managing teams and overseeing multiple projects or
programs in a corporate or public sector environment.

In-depth knowledge of project and program management methodologies. Understanding of governance frameworks and compliance requirements. Knowledge of IT services operational management, contracts, service level agreements, and financial legislation such as the Public Finance Management Act (PFMA). Skills: Strong leadership and team management skills. Strategic thinking and alignment with organizational goals. Excellent communication and stakeholder management skills. Analytical and problem-solving abilities. Proficiency in project management tools and software. Change management and continuous improvement. Personal Attributes / Behaviors: Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy.

Desired Skills:

• Project Management

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Diploma