About the position
ENVIRONMEN T
A Reserve situated between Cape Town and Knysna is seeking an experienced, dynamic, and self-sufficient Senior Management Couple to lead their team. The ideal candidates are a proactive, outgoing duo who thrive on guest engagement and operational excellence. They must have a proven track record in 5-star luxury properties, the ability to work independently, and a hands-on approach to management.
REQUIREMENTS:
General Requirements (Both Candidates)
- Experience: Minimum 5 years’ experience in 5-star properties (lodges, hotels, or safari camps)
- Transport: Own reliable transport
- Licensing: Valid driver’s licence (essential for both)
- Management: Strong team management and time management skills
- Mindset: Creative, out-of-the-box thinking with the ability to think on their feet
- Autonomy: Able to work independently without supervision
- Personality: Outgoing, confident, with strong guest engagement and hosting skills
- Language: Fluent in English (spoken and written)
- Other: No children allowed on site
Position-Specific Requirements
Him – Lodge Manager / Head Guide
Essential Qualifications & Certifications:
- FGASA Level 1 Marine (or Level 1 with Marine to be completed within 6 months of employment)
- All guiding qualifications must be up to date and valid
- First Aid Level 1
- Valid PDP (Professional Driving Permit)
Skills & Competencies:
- Strong maintenance and vehicle maintenance skills
- Excellent hosting skills (dinners, bush banqueting, guest entertainment)
- Basic HR knowledge (disciplinary procedures, staff rostering, performance management)
- Ability to lead guided activities and ensure guest safety at all times
Her – Assistant Lodge Manager / Host & Administrator
Essential Requirements:
- PAN (Property Administrator Network) knowledge – essential
- Strong administrative skills
- Computer literacy (MS Office: Word, Excel, Outlook)
- Basic HR knowledge (recruitment, employee files, leave administration)
- Strong hosting skills (check-ins, dining, guest relations)
Advantageous:
- All-rounder knowledge across all lodge departments (Housekeeping, F&B, Maintenance, Guiding)
- Valid driver’s licence
Desired Skills:
- Entertainment
- Human Resources
- Maintenance
About The Employer:
Vacation accommodation group.
