About the position
Senior IT Programme/Project Manager (Consumer)
R1.5m - R2m plus Bonus
Cape Town
Superb Career Opportunity with a Global FMCG Market Leader. This is a new position reporting to the CIO. You will work closely with the Consumer Experience (CX) function to develop and own the standard methodology regarding all client interfacing technology, including full project management, consumer technology processes, services, software, and data management.
Key Performance Areas
- Drive strong business alignment by collaborating with local/global digital departments to ensure IT B2C is considered in all relevant business
- initiatives/projects.
- Solve business problems by carrying out proof of concepts, projects, etc. with innovative approaches and project methodologies such as FastForward, Agile, SCRUM, and Design thinking.
- Co-lead major projects in the CX area by providing digital platforms that support the customer journey.
- To ensure standard alignment, apply project management, organisational change, service management methodology, and usability practices based on known solutions, applications, and good practices.
- Ensure that measures to improve quality and reduce risk are implemented in projects, such as risk analysis, impact assessments, needs assessments, financial analysis, test planning and execution, and contingency and deployment plans.
- Acquire functional and technical knowledge of business and IT processes
- Ensure an excellent service is provided to business functions and drive continuous improvements & Analytics system focusing on vendor management and system integration.
- Lead the delivery of all project outcomes related to strategy as an IT project manager for all components in scope, including integration tasks and data migration, working closely with all technical product owners as well as a local business, particularly the digital stream, global functions, and third parties.
- Drive strong business alignment by collaborating with local/global digital departments to ensure IT B2C is considered in all relevant business initiatives/projects.
- Solve business problems by carrying out proof of concepts, projects, etc. with innovative approaches and project methodologies such as FastForward, Agile, SCRUM, and Design thinking.
- Co-lead major projects in the CX area by providing digital platforms that support customer journeys.
- To ensure standard alignment, apply project management, organisational change, service management methodology, and usability practices based on known solutions, applications, and good practices.
- Ensure that measures to improve quality and reduce risk are implemented in projects, such as risk analysis, impact assessments, needs assessments, financial analysis, test planning and execution, and contingency and deployment plans.
Qualifications and Experience
- Completed Relevant Computer Sciences, Information Systems, and /or Business Degree is required
- A minimum of 8-15 years of IT service and data management experience in an FMCG or Banking environment.
- Agile Certification (Agile PM, Scrum, etc.) is required.
- ITIL v4 and COBIT certification is a requirement.
- Minimum 4 years of experience managing IT Projects within a consumer space is crucial.
- Application lifecycle management.
- Experience with collaborating with cross-functions and leading 3rd party suppliers is key.
Desired Skills:
- Agile
- Customer Experience (CX)
- Information Technology (IT)
- ITIL
- Program Management
- Project Management
- Scrum
About The Employer:
Global FMCG Market Leader.
