Senior Inbound Travel Consultant at Red Ember Recruitment (PTY) Ltd

About the position

Red Ember Recruitment are looking for a friendly, energetic and driven individual to complement our vibrant office environment and to handle international inbound tour operator enquiries. The candidate should be confident, self-motivated and goal-driven. If you are detail-orientated and accurate this might be the role for you.   The position is either within our USA & Australia Division or our UK & Europe Division.

Key Performance area:

• Attention to detail
  
• Specialist advice on destination to agents
  
• Apply strong sales techniques to convert potential business
  
• Processing of converted quotes to bookings from cradle to grave
  
• Handling of an after-hours phone on a rotational basis
  
• Ability to work on Microsoft Word
  
• Ability to professionally, communicate via e-mail as well as telephonically
  
• Figures orientated
  
• A creative edge
  
• A good comprehension of protocol involved with senior management of corporate customers
  
• A team player – thus someone who can receive directive from colleagues when need to achieve a mutual goal
  
• Engaging with a myriad of Southern African suppliers to ensure you secure the best product/service coupled with the best possible price
  
• Strong negotiating skills with both suppliers and clients
  
• Take ownership ensuring all elements are taken care of in a professional and organised manner
  
• Must be able to multitask between current & new quotes
  
• Extend excellent customer service
  
• Be honest, creative, positive, and fair – living by the company core values
  
• Fit in with our company culture
  
• Conduct themselves professionally and graciously over the phone and email
  
• A can-do attitude with the ability to be proactive and enthused about their work
  

RequirementsRequirements:

• Having a passion for the travel industry
  
• A Minimum of 5 years inbound tour consulting experience required
  
• Experience with working with overseas tour operators
  
• In depth product and destination knowledge of Southern Africa
  
• All-rounder, with experience in FIT and ad hoc group quoting and processing
  
• Experience with designing itineraries for ADHOC tailormade enquiries
  
• Experience with creating & quoting packages for agent websites
  

BenefitsProv fund 

Desired Skills:

• Having a passion for the travel industry
• A Minimum of 5 years inbound tour
• knowledge of Southern Africa

Desired Qualification Level:

• Certificate

About The Employer:

We are passionate professionals driven to provide Payroll and HR solutions that deliver true business value to your organisation. 
Our proven track record and expertise will enable you to maximise your return on investment on any Sage Payroll & HR implementation. 

Partner with a Talent Team that suits your customised needs. Recruiting top talent is a powerful and reliable foundation of strength in any business. When partnered with the best recruitment team, it’s an opportunity for long-term growth, and can bring companies a competitive advantage in their industry. 

Red Ember Technology is a Certified Sage Platinum Business Partner, here to support any Sage client with the extra value-added services to complement and support their Sage products. 
The Red Ember Recruitment team has combined Payroll, HR and Finance industry-specific experience, customised to the Sage products, as well as vast experience supporting various other products and industries. 
Red Ember Recruitment can assist on any level of recruitment, from Interns to Executive placements, bulk recruitment, response handling, or specialised headhunting.

Employer & Job Benefits:

• Prov fund