Senior HR Manager at Innovative Solutions Group

About the position

Role Purpose:

The Senior HR Manager is responsible for leading the HR function and ensuring the execution of HR strategies that support business objectives. This role focuses on driving operational excellence across key HR areas, including recruitment, onboarding, retention, employee engagement, learning and development, performance management, and HR operations.
The Senior HR Manager will provide strategic direction and operational oversight to a diverse HR team, including:

• Recruitment team
• Senior Learning and Development Practitioner
• Employee Engagement Specialists
• HR Coordinator
• HR Officer
• HR Administrator
• HR Operational Business Partners

The Senior HR Manager will work closely with the IR Manager and Industrial Relations team to ensure a collaborative approach between HR and IR functions. In addition, they will oversee the HR Operational Business Partners, ensuring that HR policies and processes are implemented effectively across all business units.
This role is critical in shaping an engaging, high-performance workplace culture by ensuring a seamless employee experience-from hiring and onboarding to retention and development. The Senior HR Manager will drive HR service delivery, optimize HR processes, and implement best practices that enhance workforce capability, engagement, and overall business performance.
By leveraging HR metrics and analytics, the Senior HR Manager will provide key insights to the CHRO and executive team to inform decision-making and continuously improve HR initiatives.

Key Responsibilities:

• Strategic HR Leadership
• Recruitment
• Onboarding of employees
• Retention of employees
• Employee Engagement & Wellbeing
• Learning & Development (L&D)
• Overseeing HR Operational Business Partners
• Performance Management
• HR Metrics & Reporting
• Team Leadership & Development

Required Qualifications & Experience

• Matric and/or Bachelor's degree/National Diploma in Human Resources

• Minimum of 10-12 years of progressive HR experience, with at least 6-8 years in a managerial or leadership role.

• Strong track record in talent management, employee engagement, workforce planning, and HR operations.
• Experience in HR systems, process automation, and data analytics.
• Experience managing a diverse HR team across multiple functional areas.
• Strong knowledge of HR technology and data analytics for tracking HR metrics.
• Fully proficient in MS Office tools.

Core Skills

• Ability to align HR strategies with business objectives and think holistically about the impact of HR practices.
• Proven track record of leading, inspiring, and developing a team; strong influencing skills to work effectively with senior leadership.
• Excellent interpersonal and communication skills for building relationships, managing conflict, and presenting ideas clearly.
• Proficiency in using HR analytics and metrics to make data-driven decisions and track HR performance.
• Skilled in managing organisational change, including the ability to adapt HR strategies to support business transformation.
• Conflict Resolution: Strong knowledge of conflict management techniques and experience in handling employee relations and disciplinary issues.

Attributes

• Attention to detail.
• Excellent interpersonal skills for building and maintaining relationships.
• Adaptable and capable of thriving in a dynamic, fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Ability to identify and address HR-related issues proactively.
• High level of integrity and discretion when handling employee information.
• Ability to mentor and guide employees.

Desired Skills:

• Attention to detail
• Interpersonal Skills
• HR Strategy
• Strategic HR
• Problem Solving
• HR Processes
• HR Management
• HR Development

About The Employer:

Innovative Solutions Group™ (ISG) is one of South Africa's fastest growing investment holding companies. We facilitate long-term growth by providing strategies to achieve static targets aimed at boosting success, excellence and consistent progress. We are a centre of excellence, founded on the spirit of [URL Removed] Solutions Group™ acquires businesses with high promise that have phenomenal business growth capacity. We consistently provide strategic direction and guidance to these businesses to help them realise their full [URL Removed] meticulously selected subsidiaries operate independently, while ISG provides comprehensive strategic oversight to drive exceptional business performance. Innovation is central to our operations, and as previously mentioned, entrepreneurship is our core passion.