About the position
JOB DESCRIPTION
Key Responsibilities:
- Assist line managers to resolve grievances
- Consult with line managers on cases of misconduct
- Provide guidance in terms of disciplinary processes
- Consult regarding FWWs and CFWWs
- Draft charges
- Review outcomes of enquiries to ensure fairness and consistency
- Consult with line managers on cases of poor performance and ill health incapacity
- Consult with line managers on S189 processes
- Prepare applications/affidavits/ documents for CCMA processes
- Represent the company at the CCMA/BC - in line, conciliation and arbitration
- Upload and update cases on ER system
- Keep abreast of developments in employment legislation and case law
- Assist with facilitation of ER training
- Ensure business compliance with labour legislation and case law
- Assist SPA: ER Domain with research and drafting ER related policies
- Provide input into development of ER related training material
- Provide input and guidance to ensure capacity building of ER consultants
Qualifications and Experience:
- An HR-related or legal qualification is essential, and any ER related qualification, advantageous
- Minimum 5 years functional ER experience
- Solid experience of retail industry
- Experienced at representing at the CCMA
- Solid knowledge of disciplinary and grievances procedures
- Knowledge of external dispute resolution processes
- Thorough knowledge of employment law and labour legislation governing the retail industry in SA
- Knowledge of employment law and labour legislation in other African countries is advantageous
- Experience dealing with unionised environment is advantageous
Skills:
- Litigation and drafting skills essential
- Strong negotiating skills
- The ability to influence
- Facilitations skills
- Review and Reporting
- Managing Change
- Business Case Contribution
- Business Process Modeling (BPM)
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Human resources systems and tools
- Presentation Creation
- Spreadsheet Expertise
- Employee Relations
- Learning Solutions Development
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
ABOUT US
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
ABOUT THE TEAM
The human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.
