About the position
The one who turns “we should automate that” into something that actually works.
We’re looking for a Senior Business Systems Analyst who can look at a messy process, see the AI opportunity underneath it, and design a solution that improves efficiency without creating three new problems (or a regulatory one). If you’ve spent years translating what the business says it wants into systems that actually deliver – while navigating risk, compliance and regulatory requirements – this is the role..
What you’ll actually do:
· Analyse complex business processes, data flows and systems to find inefficiencies, risks and genuine automation or AI opportunities.
· Run AI use-case workshops and turn good ideas into clear business, system and AI requirements.
· Design and help implement solutions that include intelligent document processing, predictive analytics, RPA, conversational AI and generative AI-assisted processes.
· Work with enterprise architects, developers, data scientists and AI specialists so the solution doesn’t fall apart in production.
· Lead or heavily coordinate systems and AI-enabled projects from concept through implementation, including business cases, benefits tracking and risk management.
· Act as the main liaison between business stakeholders, IT, data teams and AI specialists. Facilitate workshops, support change and adoption, and keep everyone pointed in the same direction.
· Ensure data governance, privacy, security, ethics and regulatory requirements are built in, not bolted on later.
· Document everything properly (process maps, requirements, AI use cases, model performance and governance controls) and present clear progress and impact reports to senior stakeholders.
RequirementsWhat you need:
· Bachelor’s degree in Computer Science, IT, Business Administration, Data Science, Engineering or a related field. Relevant certifications (CBAP, PMI-PBA, Agile, AI or data analytics) are a plus.
· 8+ years as a Business Systems Analyst, with solid experience in financial services, investments or wealth management.
· Proven experience in Risk, CDD (Customer Due Diligence), AML (Anti-Money Laundering), FATCA and broader regulatory compliance within financial services or investments.
· Proven track record leading complex system analysis and business transformation projects.
· Hands-on experience with digital transformation, automation, analytics or AI-related initiatives (RPA, ML, generative AI or advanced analytics exposure is highly advantageous).
· Strong skills in process modelling, requirements management, Agile/Scrum, BPMN/UML and tools such as Visio, JIRA, Confluence, Azure DevOps, Power Platform and Power BI.
· Ability to influence stakeholders at all levels, manage multiple initiatives at once, and keep quality high under pressure.
· Clear understanding of Responsible AI principles, AI governance, ethics and risk management.
Desired Skills:
- Jira
- Confluence
- Azure DevOps
Desired Qualification Level:
- Degree
About The Employer:
