Senior Business Process Analyst

About the position

Duties:

• Business analysis planning and end-to-end BPMN process documentation (ADOIT - L1–L5 across core, support, and management processes).


• Includes process technology documentation, platform deployment, change requests, BPM maturity assessment (tools, reports, strategy), capability proposals, and training/knowledge transfer materials.

Minimum Requirements:

Education

• B degree or equivalent (e.g., BTech/BSc/BCom Informatics/Computer Science/Information System/Computer Engineering/Industrial Engineering/Operations Research); and


• Diploma in Business Analysis, and


• Minimum 8 years’ experience in business analysis; and Strong business process mapping, modelling, analysis, continuous improvement, re-engineering, intelligent automation, process mining and citizen development environment management experience;


• Knowledge, experience and qualifications in Financial Markets (added advantage)


• Advanced knowledge of the Business Process Management Domain.


• Experience with Business Process Management Maturity Definition, Assessment and Development.

 



Skills:

• Solid understanding of the Systems Development Life Cycle (SDLC) (essential)


• Proficient in business process analysis, design, and documentation (essential)


• Competent in standard productivity tools (e.g., Microsoft Word, Excel, PowerPoint, internet, and email) (essential)


• Experience with modelling tools ADOIT (required)


• Strong analytical and problem-solving capability


• Effective verbal and written communication skills


• Skilled in facilitating workshops and stakeholder engagements

Desired Skills:

• BPM
• Process
• ADOIT