About the position
My client based in Cape Town is currently looking for a Senior Business Analyst to join their team on a contract basis.
IT / FINANCE
Responsibilities
- Contribute to the discovery phase by assisting with business cases, high-level requirements, solution design, and architecture discussions.
- Develop and execute the Business Analysis approach and strategy throughout the project lifecycle.
- Facilitate workshops, interviews, and requirements gathering sessions with stakeholders.
- Conduct impact assessments to determine business and system implications.
- Elicit, analyse, document, validate, and manage business and functional requirements.
- Produce high-quality documentation, including Business Requirements Documents (BRDs), functional specifications, and supporting artefacts.
- Create and maintain Epics, Features, User Stories, and acceptance criteria.
- Analyse and document current ("as-is") and future ("to-be") business processes, identifying opportunities for process improvements and gap analysis.
- Support solution design by collaborating with technical teams and business stakeholders.
- Coordinate and support User Acceptance Testing (UAT), including test planning, execution, defect management, and sign-off.
- Deliver user training and support change management activities where required.
- Provide post-implementation support and assist with business-as-usual (BAU) activities.
- Work closely with technical teams to understand data flows, system integrations, and interface requirements.
- Build and maintain strong relationships with internal and external stakeholders throughout the project lifecycle.
Qualifications & Experience
- Bachelor's degree in Business Analysis, Information Systems, Computer Science, or a related field.
- Business Analysis certification (e.g. CBAP, CCBA, ECBA, FTI or equivalent).
- Minimum of 7 years' proven experience as a Business Analyst.
- Experience within the retail industry is essential.
- Strong understanding of supply chain processes, including forecasting and replenishment.
- Experience with AI-driven forecasting and replenishment solutions is advantageous.
- Pharmaceutical industry experience will be beneficial.
- Experience working in Agile and/or Waterfall delivery environments.
- Proven track record of working on multiple projects simultaneously.
- Experience engaging with a wide range of stakeholders, including executive management, business users, technical teams, and third-party vendors.
- Strong understanding of data, system integrations, and interfaces.
Competencies
- Excellent analytical and problem-solving skills.
- Strong business process analysis and process improvement capabilities.
- Exceptional communication, presentation, and facilitation skills.
- Ability to engage confidently with stakeholders at all organisational levels.
- Strong documentation and requirements management skills.
- Excellent planning, organisational, and time management abilities.
- High attention to detail and commitment to delivering quality work.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong negotiation and stakeholder management skills.
- Ability to work independently as well as collaboratively within cross-functional teams.
- Adaptable, proactive, and solution-oriented mindset.
- Strong understanding of business systems, data analysis, and system integration concepts.
- Commitment to continuous improvement and delivering business value.
If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review.
Desired Skills:
- Business analysis
- Process Mapping
- Business Process Mapping
