About the position
My client based in Bellville is currently looking for a Senior Business Analyst Lead to join their team on a contract basis.
IT / FINANCE
Qualifications & Experience
- Relevant tertiary qualification in Information Technology, Information Systems, Computer Science, Informatics, Engineering, Actuarial Science, or a related field.
- Business Analysis certification (e.g., CBAP, FTI or equivalent).
- Project Management qualification advantageous.
- MBA or experience with a Big Four consulting firm will be beneficial.
- Minimum 8+ years' Business Analysis experience within Financial Services, Insurance, Reinsurance, or related transactional software environments.
- Strong SQL skills with the ability to read, analyse, and execute queries.
- Advanced Microsoft Excel and Power Query experience.
- Experience with data analysis, reporting, and visualisation tools such as Power BI or Tableau.
- Working knowledge of Large Language Models (LLMs) and AI tools such as Microsoft Copilot.
- Experience using Agile methodologies, Scrum frameworks, product backlogs, and user story development.
- Proficiency in UML, BPMN, Enterprise Architect, and other business analysis tools.
- Experience developing business cases, project concepts, roadmaps, and solution proposals.
- Strong stakeholder management experience across business and technical teams.
- Experience supporting software development lifecycle (SDLC) initiatives and large-scale transformation projects.
- Knowledge of Atlassian tools (Jira and Confluence) advantageous.
- Experience within short-term insurance, reinsurance, financial services, digital transformation, or data analytics environments will be advantageous.
Responsibilities
- Partner with business stakeholders to identify opportunities, challenges, and improvement initiatives.
- Facilitate the development of business cases, strategic proposals, and conceptual solutions aligned to organisational objectives.
- Elicit, analyse, document, and manage business, functional, and data requirements.
- Analyse and model business processes, workflows, and system requirements using recognised methodologies.
- Validate solutions and ensure alignment with business strategy, project objectives, and operational needs.
- Facilitate workshops, stakeholder engagements, and requirements gathering sessions.
- Develop user stories, process maps, wireframes, prototypes, and functional specifications.
- Support Agile delivery processes, including sprint planning, backlog management, inception phases, and Scrum ceremonies.
- Collaborate with project managers, developers, architects, testers, change managers, and business stakeholders.
- Participate in Quality Assurance (QA), User Acceptance Testing (UAT), software demonstrations, and end-user training.
- Investigate production incidents, change requests, and process improvement opportunities.
- Contribute to reporting, governance activities, project steering committees, and status updates.
- Provide mentorship and guidance to Business Analysts and project teams where required.
- Support digital transformation, process optimisation, cloud migration, and data-driven initiatives.
- Ensure compliance with organisational standards, governance frameworks, and best practices.
Competencies
- Business Analysis
- Process Modelling (UML, BPMN)
- Requirements Engineering
- Data Analysis and Reporting
- SQL Querying
- Power BI / Tableau
- Agile & Scrum Methodologies
- SDLC Knowledge
- Enterprise Architecture Awareness
- Business Case Development
- Test Planning and UAT Support
- AI and Emerging Technology Awareness
- Strong analytical and problem-solving skills.
- Strategic thinking and business acumen.
- Excellent communication and presentation skills.
- Strong stakeholder engagement and relationship management.
- Leadership, negotiation, and influencing ability.
- Customer-focused mindset.
- High attention to detail with the ability to balance strategic and operational perspectives.
- Ability to facilitate workshops and drive consensus among diverse stakeholders.
- Strong decision-making and ownership mindset.
- Adaptability and resilience in fast-paced, complex environments.
- Effective conflict resolution and change leadership capabilities.
- Collaborative team player with the ability to work independently.
- High emotional intelligence and interpersonal effectiveness.
- Continuous learning mindset and passion for innovation.
- Client Focus
- Cultivates Innovation
- Drives Results
- Collaboration
- Flexibility & Adaptability
- Change Leadership
- Trend Analysis
- Research & Investigation
- Project Oversight
- Reporting & Administration
If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review.
Desired Skills:
- Business analysis
- Business Process
- Business Process Analysis
- Workshop Facilitation