About the position
My client based in Cape Town is currently looking for a Senior Business Analyst to join their team on a contract basis.
IT / FINANCE
Qualifications & Experience
- Relevant IT Degree or Diploma in Information Systems, Informatics, Computer Science, Engineering, Actuarial Science or related field.
- Recognised Business Analysis certification (e.g., CBAP or equivalent).
- Project Management qualification advantageous.
- MBA or prior consulting experience (e.g., Big Four) advantageous.
- Minimum 8+ years' experience in Financial Services with exposure to transactional systems.
- Strong experience within short-term insurance, reinsurance, or financial services environments (advantageous).
- Proven experience leading or mentoring Business Analysts within a competency.
- Writing business cases, project concepts, proposals, and business models.
- Cost estimation, budget management, benefit definition, and roadmap development.
- Requirements elicitation, workshop facilitation, and stakeholder engagement across multiple levels.
- Agile methodologies (Scrum, backlog management, sprint planning, inception phases).
- Systems Development Life Cycle (SDLC) in complex enterprise environments.
- UML and BPMN modelling (essential).
- Enterprise Architect and case tools (essential).
- Supporting UAT, defining test strategies, reviewing test cases and results.
- Solid SQL knowledge (read and execute queries).
- Strong Excel and Power Query capabilities.
- Experience in data analysis and visualisation tools (Power BI or Tableau).
- Familiarity with Atlassian tools (Jira, Confluence) advantageous.
- Exposure to digital environments (CRM, AI, automation/robotics).
- Applied working knowledge of Large Language Models (e.g., Microsoft Copilot).
Responsibilities
- Consult with business stakeholders to identify challenges, opportunities, and improvement initiatives.
- Facilitate business case development aligned to strategic portfolio objectives.
- Elicit, document, validate, and maintain business and functional requirements across multiple initiatives.
- Analyse and model business processes, system integrations, and data requirements.
- Ensure solutions align with strategic, architectural, and regulatory objectives.
- Lead workshops, conduct stakeholder interviews, and translate business needs into clear, structured requirements.
- Collaborate closely with Enterprise Architecture, Development, Testing, Change Management, and Digital teams.
- Participate in quality assurance activities, user acceptance testing, demonstrations, and training sessions.
- Investigate production incidents and manage change requests.
- Contribute to project governance, steering committee reporting, and monthly status updates.
- Support ongoing system modernisation, cloud migration, data integrity, and reporting enhancements.
- Drive process optimisation initiatives, including Lean Six Sigma improvements.
- Stay abreast of industry trends within short-term insurance, reinsurance, and digital transformation.
- Ensure compliance with organisational policies, standards, and methodologies.
Competency
- Advanced Business Analysis capability
- Trend analysis and research skills
- Strong data analysis and reporting ability
- Project oversight and governance knowledge
- Business process modelling and optimisation
- Financial and regulatory awareness within insurance environments
- Strong analytical and problem-solving ability
- Excellent communication skills (technical and business)
- Workshop facilitation and stakeholder engagement expertise
- Leadership, negotiation, and influencing capability
- Ability to operate at both conceptual and detailed levels
- Strong customer focus and collaborative interpersonal style
- Agile mindset with experience leveraging agile at scale
- High emotional intelligence and resilience under pressure
- Strong planning, organisational, and time management skills
- Ability to manage complexity and ambiguity in dynamic environments
- Self-driven, accountable, and results-oriented
- Strong relationship-building capability across all organisational levels
If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review.
Desired Skills:
- Business analysis
- Process Modelling
- Business Process
- Business Process Analysis
