About the position
Are you passionate about leveraging ICT to transform local governance? Do you bring a proven track record in systems analysis, business relationship management, and digital transformation? This role offers the opportunity to influence public sector digital strategy and innovation at a national level.
Join a forward-thinking organisation that empowers municipalities to modernise their ICT environments and drive impactful change in service delivery.
As a Senior Advisor in Municipal ICT Services, you will:
- Provide expert advice to municipalities on improving ICT capability maturity, with a focus on enterprise applications, data integration, and digital platforms.
- Build and manage strategic partnerships with stakeholders and ICT service providers.
- Support municipalities in aligning their IT architectures with strategic organisational objectives.
- Champion research-driven innovation, and lead efforts to define and implement enterprise-wide architecture frameworks.
- This role requires an experienced professional who can work independently, represent the organisation in high-level engagements, and provide strategic support to internal ICT leadership.
Minimum Qualifications & Experience:
- Education: Honours degree in ICT, Information Systems, Computer Science, or a related field.
Experience:
- At least 7 years of professional ICT experience.
Minimum 4 years in a management role involving:
- Systems development and integration
- Business relationship and stakeholder management
- Strategic ICT planning and implementation
- Development of partnerships and programme management
Preferred: Experience in local government or the broader public sector.
Technical Competencies:
- ICT governance and compliance frameworks (COBIT, ITIL, CGICT)
- Business and process modelling (UML, BPMN, data flows)
- Enterprise architecture design and management
- Data governance and information security
- Demand management and systems development methodologies
- Exposure to ERP systems, ICT audits, and digital transformation strategy
Key Performance Areas:
- Stakeholder Engagement & Relationship Management
- Identify and facilitate collaborative opportunities with ICT industry stakeholders.
- Build support for municipal ICT development initiatives and secure programme funding.
- Represent the organisation at national forums and communicate strategic ICT positions.
Support for Business Productivity & Process Automation
- Guide municipalities in mapping and implementing process improvement initiatives.
- Promote business intelligence solutions for operational visibility and effectiveness.
- Assist with IT architecture alignment, systems development standards, and IS governance frameworks.
Applications Platform Optimisation
- Support ERP system implementation and optimisation in municipalities.
- Conduct software audits and identify change management gaps and risks.
- Lead data and systems integration initiatives.
Innovation, Research & Analysis
- Identify trends, tools, and methodologies to improve ICT standards in municipalities.
- Conduct research, benchmark practices, and interpret legislative developments.
- Support the adoption of innovative solutions and digital strategies.
Enterprise Architecture Development
- Lead the development and governance of enterprise architecture frameworks.
- Align current and future ICT solutions to municipal strategic needs.
Challenges & Decision-Making Scope
- Internal Challenge: Securing executive support and budget for major ICT initiatives.
- External Challenge: Building consensus and formalising partnerships across diverse stakeholders.
- Decision-Making: Operates within approved policy and budget frameworks; empowered to act in the absence of the lead ICT Specialist and make recommendations on strategic ICT matters.
Communication & Stakeholder Relationships
- Daily: Liaise with internal stakeholders for planning, coordination, and project support.
- Constantly: Engage external stakeholders for relationship management, programme alignment, and capacity development.
Desired Skills:
- ICT
- Local government
- Municipality
- ERP
- Management
- System Analysis
- Development
- Data and Systems Integration
- Partnerships Development
- Relatioship Management
- Information Technology
Desired Work Experience:
Desired Qualification Level:
