Job Description
The Security Sales Representative is responsible for driving new business growth across all commercial and residential revenue streams. This role demands an ambitious, self-motivated sales professional who can identify client security vulnerabilities, conduct risk assessments, and present custom-tailored solutions combining Physical Guarding Services, Armed Response Contracts, and Electronic Security Systems (CCTV, Access Control, Alarm Systems, Perimeter Security).
Key Deliverables & Responsibilities
Business Development & Prospecting
- Proactively source and generate new qualified leads through cold calling, door-to-door sales, site visits, and industry networking.
- Conduct comprehensive security risk assessments and site audits for residential, commercial, and industrial clients.
- Build and maintain a robust, active pipeline of prospective clients across all three security verticals.
Solution Selling & Proposal Management
- Present customized proposals combining physical security (guards/armed response) and technology solutions (CCTV, electric fencing, access control).
- Draft accurate commercial quotations and tenders in line with company pricing models and profit margin standards.
- Overcome client objections and close contracts to achieve monthly sales targets.
Client Relationship & Account Management
- Serve as the primary point of contact during the sales cycle through to onboarding and service deployment.
- Ensure smooth handovers of CCTV/alarm installations or guarding deployments to operational teams.
- Perform post-installation follow-ups to guarantee client satisfaction and drive upsell or referral opportunities.
Reporting & Administration
- Maintain updated records of sales activities, pipeline status, and client interactions in the CRM system.
- Submit weekly and monthly sales forecasts and performance tracking reports to management.
Key Performance Indicators (KPIs)
KPI Area Key Metric Target
Guarding Revenue Minimum monthly target for long-term guarding contracts signed.
Systems & Installations Target revenue from hardware/system sales (CCTV, Alarm, Access Control).
Armed Response Sign-ups Target number of monthly recurring armed response subscriptions.
Pipeline Activity Minimum required cold calls and verified site risk surveys per week.
Job Specifications (Candidate Requirements)
Minimum Qualifications & Licensing
- Education: Grade 12 / Matric (compulsory).
- Licensure: Valid South African Driver's License.
- Criminal Record: Clean criminal record (subject to background check and police clearance).
Experience & Technical Knowledge
- Sales Track Record: 2+ years of proven outbound B2B and B2C sales experience in the security industry.
- Technical Understanding: Sound working knowledge of:
o Physical guarding structures, site post orders, and armed response operations.
o Technical security systems (IP/Analog CCTV, alarm systems, electric fencing, and access control).
Essential Competencies & Soft Skills
- Strong negotiation, presentation, and closing skills.
- Excellent verbal and written communication skills in English (additional official languages preferred).
- High self-discipline, resilience, and goal-oriented drive.
- Ability to work independently in the field and navigate high-pressure sales scenarios.
***Salary - R15 000.00 per month (Negotiable, based on skills, experience and in relation to current package)
