About the position
Our client, a leading BPO company based in Durban, is looking to fill the position of Security & Compliance Coordinator.
Purpose of the Role:
The Security & Compliance Coordinator supports the organisation's governance, risk, and compliance activities across the Group. This role is ideal for someone early in their career who is detail-oriented, organised, and eager to grow into a senior security/compliance position.
The coordinator assists with maintaining compliance frameworks (SOC 2, PCI-DSS, POPIA), updating documentation, supporting audits, maintaining the risk register, and helping implement cybersecurity best practices under guidance from senior leadership or external consultants.
Key Responsibilities:
Compliance Support:
- Assist in maintaining the organisation's compliance frameworks (SOC 2, PCI-DSS, POPIA, GDPR where applicable).
- Maintain compliance documentation, controls evidence, and audit logs.
- Track and follow up on compliance tasks with internal teams.
- Support internal reviews to ensure compliance readiness.
Risk Register Administration:
- Maintain and update the Group risk register.
- Assist risk owners in documenting mitigation plans and tracking deadlines.
- Prepare periodic risk summaries for management review.
Audit Coordination:
- Maintain and update the Group audit calendar.
- Prepare documentation and evidence for client audits, due diligence requests, and external assessments.
- Coordinate meetings, follow-ups, and action items for audit preparation and remediation.
- Track closure of audit findings.
Policy & Procedure Administration:
- Review and update policies and procedures under guidance.
- Track policy revision dates and ensure all documents are current.
- Assist with communication and training related to policy updates.
Business Continuity & Disaster Recovery Support:
- Assist in maintaining the Business Continuity Plan (BCP) and Disaster Recovery (DR) documentation.
- Support planning and execution of BCP/DR test activities.
- Document test results and follow up on corrective actions.
Cyber Security Support:
- Assist IT/Technical teams in tracking cybersecurity tasks (patching, vulnerability scans, access reviews, etc.).
- Help monitor cybersecurity best-practice checklists and compliance dashboards.
- Maintain incident logs and support incident response documentation.
Documentation & Reporting:
- Keep all compliance and security documentation organised and up to date.
- Compile regular compliance, risk, and security status reports for leadership.
- Maintain evidence repositories and audit artefacts in an orderly, accessible manner.
Qualifications and Experience:
- Grade 12 Senior Certificate
- 1 - 3 years' experience in compliance, IT administration, auditing, risk, cybersecurity, or similar
- Strong organisational and documentation skills
- High attention to detail and accuracy
- Good written and verbal communication skills
- Basic understanding of information security principles
- Familiarity with frameworks such as SOC 2, PCI-DSS, ISO 27001, POPIA (even at introductory level)
Preferred (Nice to Have):
- Relevant certifications or courses (e.g., CompTIA Security+, ISO 27001 Foundation, Cybersecurity short courses, Governance & Compliance diplomas)
- Experience working with risk registers, audit evidence, or compliance tracking systems
- Exposure to cloud environments (Azure/AWS) or IT general controls
If you are interested in applying for this role, please send a detailed copy of your CV to [Email Address Removed]
If you have not been contacted within two (2) weeks, please consider your application as unsuccessful.
Desired Skills:
- Compliance support
- Risk administration
- audit coordination
- Policies and procedures
- disaster recovery
- cyber security
