Scrum Master

About the position

Role Overview


We are seeking an experienced Scrum Master with 5–7 years of overall experience to lead our Marketing Operations team. You will champion agile practices, manage a team of 3–4 associates, and bridge the gap between creative marketing strategies and technical execution.


Key Responsibilities

• Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, backlog grooming, and retrospectives.


• Manage Team Performance: Mentor and guide 3–4 Marketing Operations associates to ensure high productivity.


• Coordinate with Business: Partner with business stakeholders to align marketing deliverables with organizational goals.


• Track Outcomes: Define, measure, and report on sprint velocity, project deliverables, and campaign outcomes.


• Remove Impediments: Identify and eliminate roadblocks slowing down marketing campaign deployments.

Required Experience and Skills

• Overall Experience: 5–7 years of professional experience in project management or agile environments.


• Tool Proficiency: Advanced hands-on expertise with Jira and Confluence for workflow management.


• Stakeholder Management: Strong communication skills to manage business expectations and drive cross-functional alignment.

Preferred Qualifications

• Certifications: Certified Scrum Master (CSM) or SAFe Scrum Master (SSM).


• Marketing Domain Knowledge: Prior exposure to managing multi-channel marketing campaigns, including:




• Digital Channels: Email, SMS, Push Notifications, and Paid Media.


• Traditional Channels: Radio and Print Media.

 

Desired Skills:

• Time Management
• Critical Thinking
• Spreadsheet software
• Judgment and Decision Making
• Active Listening
• Tax preparation software
• Accounting Software