SAP Support Analyst at Ntice Sourcing Solutions (Pty) Ltd.
NTICE SOURCING SOLUTIONS (PTY) LTD.
- R35,000 - R40,000 per month
- Permanent Senior position
-
Pinetown
- Posted 22 Apr 2026 by NTICE SOURCING SOLUTIONS (PTY) LTD.
- Expires in 28 days
-
Job 2637716 - Ref 63891
About the position
A leading manufacturing company based in Durban is seeking a skilled and motivated SAP Support Analyst to join their team. This role is ideal for a proactive individual who enjoys problem-solving, supporting business systems, and driving process improvements
Key Responsibilities
- Provide day-to-day support for SAP-related issues impacting business operations
- Resolve Level 1 support queries promptly and escalate complex issues appropriately
- Engage with users to understand system challenges, prioritize needs, and ensure timely resolution
- Proactively identify recurring or potential issues (master data or business processes) and collaborate with relevant stakeholders to resolve them
- Analyze current business processes and recommend IT-driven improvements
- Ensure adherence to correct business processes through user follow-ups
- Participate in system testing for new developments and enhancements
- Maintain and align training documentation with current business processes
- Develop additional training materials where necessary
- Deliver training sessions to individuals or small groups
- Compile and support monthly regional reporting (e.g., sales, utilization metrics)
Minimum Requirements
- Bachelor of Commerce (Information Systems) or Bachelor of Business Science (Computer Science / Information Systems)
- SAP certification (advantageous)
- Minimum 2 years' experience in a system support or analyst role
- Strong computer literacy, particularly in Microsoft Excel
- Excellent written and verbal communication skills
Key Competencies
- Strong analytical and problem-solving skills
- Ability to work independently and within a team
- High attention to detail and accuracy
- Strong organizational and time management skills
- Customer-focused approach with a commitment to service excellence
Desired Skills:
NTICE SOURCING SOLUTIONS (PTY) LTD.
About the agency
Ntice Sourcing Solutions is a recruitment solutions provider placing professionals across EMEA within all key business functional areas. These business functional areas include: IT, Engineering /Technical, Accounting & Finance, Sales & Marketing, Human Resources, Training and Development, Supply Chain/Procurement, Production and Operations.
Our team is made up of experienced specialist recruiters who are extremely knowledgeable within their chosen field. Our consultants have spent years growing their client and candidate networks which allows them to match candidates to clients quickly. We pride ourselves in ensuring we understand the client brief and focus on placing candidates in companies where they thrive and fit the culture of the business.
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