About the position
Join a leading automotive environment as an SAP Functional Consultant with expertise in Warranty Applications Operations & Authorisations. Bring your ITSM knowledge and SAP skills to support critical applications, drive change requests, and ensure seamless operations within an Agile Working Model. Experience in SAP SD or HANA will be a strong advantage
Location: Gauteng
Work type: Hybrid
Role and Responsibilities:
· Applications maintenance support for: Automated Claim Process, Claim Validation, Claim searching functionality, Pricing –different dealer conditions, Technical campaigns, Reporting, Online Authorization Request (DWP), BSI, Local Packages, DMS Batch interfaces, (Credits/Debits), Local processes, Blacklist, Claim split –different vendors (CKD), Local content check (CKD).
· Reacting to and taking appropriate action to resolve problems and change requests with respect to Design and Build.
· Recording, routing and monitoring all reported problems and change requests.
· Liaising with other fix groups and other plant based or central support organisations within BMW
· Taking ownership of problems and change requests reported by users, through to resolution
· Adhering to documented “Client” escalation processes
· In the course of normal duties, identify and report discrepancies in documented processes and manage general queries in a timely and professional
· Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s).
If you’re ready to take your SAP expertise to the next level and make a real impact in a global automotive environment, we’d love to hear from you. Apply today and be part of driving innovation forward!
RequirementsEssential Skills Required:
· Warranty Application Operations Support background
· Warranty Authorisations experience
· Extensive experience in Warranty Applications Operations
· Agile Work Methodologies
· Deep ITSM Knowledge
· Experience in at least one of the following Technologies:
o SAP Warranty, SD, MM, WM, EWM, APO, BW.
o SAP ABAP debugging will be advantageous
o SAP Analytics.
o Change Request Management (SAP Transports).
o Solution Manager Configuration & Diagnostics
Desired Skills:
- SAP SD
- SAP Warranty
- SAP Hana
- SAP Transportm ITSM
- Agile
Desired Qualification Level:
- Certificate
About The Employer:
