SAP Functional Consultant (Advanced) at Sabenza IT & Recruitment
DCV Sabenza IT and Recruitment
- R Undisclosed
- Contract Senior position
-
Pretoria
- Posted 23 Feb 2026 by DCV Sabenza IT and Recruitment
- Expires in 30 days
-
Job 2633754 - Ref 878000016861374
About the position
About the Role:
We are seeking an experienced SAP Functional Consultant to support Talent Management and HR operations within our global IT environment. The role focuses on ensuring smooth operations of SAP SuccessFactors and delivering high-quality support to users and stakeholders.
Key Responsibilities:
- Manage and resolve incident and service request tickets related to SAP SuccessFactors, ensuring SLA compliance.
- Collaborate with 1st and 3rd Level Support to troubleshoot and resolve issues.
- Handle ticket dispatching within and across teams, cluster incidents, and create problem tickets and user stories.
- Respond to queries from colleagues and stakeholders professionally and timely.
- Create and maintain knowledge base articles.
- Identify and recommend improvements to enhance operational efficiency (e.g., automation initiatives).
RequirementsEssential Skills:
- SAP SuccessFactors technical operations experience across modules.
- Familiarity with ticketing systems (e.g., ServiceNow).
- Understanding of ITIL processes.
- Strong communication and interpersonal skills; ability to work effectively in a team.
- High attention to detail with a focus on quality and continuous improvement.
Advantageous Skills:
- Deep technical knowledge in SAP SuccessFactors modules.
- Ability to perform root cause analysis and recommend solutions.
- Understanding of HR processes and best practices.
- Experience in data analysis and reporting within SAP SuccessFactors.
- Knowledge of integration tools (e.g., Integration Center, CPI).
- Exposure to multinational work environments.
Qualifications & Experience:
- SAP SuccessFactors certification is a plus.
- Minimum 1 year of experience in SAP SuccessFactors support or operations.
Desired Skills:
- SuccessFactors
- ServiceNow
- ITIL
- SAP
Desired Qualification Level:
About The Employer:
DCV Sabenza IT and Recruitment
About the agency
Dedicated to the recruitment of IT professionals
Sabenza iT is a South African registered business focusing on Finance, Engineering, SAP and general iT recruitment. We have over 18 years' experience in recruiting in South Africa, Australia, Europe, South America and Asia and have worked with a number of large companies offering the best service. We at Sabenza iT understands the changing market and we mold our services around each of our client's needs to offer a personal service. Sabenza iT has forged strong relationships with both Clients and Consultants by ensuring both parties get the most out of every placement. Our Head Office is based in South Africa and we have a satellite office in the UK so that we can keep in contact with expats who may consider returning to South Africa and so that we can offer our services globally for Consultants looking to go to South Africa and Consultants who are looking for opportunities abroad.
We at Sabenza recognize the difference it makes to maintain good client relationships and we are keeping our client base niche and manageable in order to give the best service possible. We have gained a good reputation in the market place and have built a very large network and database of consultants that we draw from for each role. We are able to send applications within 24 hours of receiving a role profile or spec. We use one of the best Database software tools available to keep our database up to date and very fast to search.
Sabenza iT does not only use job-sites, we headhunt and we use our network to find our clients the right Candidates. We have a strong Facebook presence and we have over 12,000 LinkedIn connections.
For further information, please visit our website www.sabenzait.co.za or call me at any time on Tel: 0330040131.
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