SAP Functional Consultant (Advanced) 1199
Mediro Application Consulting
- R Undisclosed
- Contract Intermediate position
-
Johannesburg
- Posted 09 Mar 2026 by Mediro Application Consulting
- Expires in 15 days
-
Job 2634836 - Ref LM_504928319282
About the position
Manage and resolve incident and service request tickets related to SAP SuccessFactors, ensuring adherence to service level agreements (SLAs).
Interact with 1st and 3rd Level Support to troubleshoot issues.
Ticket handling and dispatching within and across teams.
Cluster incidents, create problem tickets and user stories.
Manage general queries of colleagues and stakeholders in a timely and professional manner.
Create and update knowledge base articles.
Identify opportunities to make Operations more efficient (e.g. RPA, AIR etc.)
Minimum Requirements:
Qualifications/Experience:
SAP SuccessFactors certification in any of the modules is a bonus.
Minimum of 1 year of experience in SAP SuccessFactors support or operations.
Essential Skills Requirements:
SAP SuccessFactors Technical Operations experience (all modules).
Routinized use of Ticketing systems (e.g. ServiceNow).
Familiar with ITIL processes.
Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
Good attention to detail with a focus on quality and continuous improvement.
Advantageous Skills Requirements:
In-depth technical knowledge in any of the SAP SuccessFactors modules.
Ability to perform root cause analysis for recurring issues and recommend improvements.
Familiarity with HR processes and best practices.
Exposure to multinational work environments.
Experience in data analysis and reporting within SAP SuccessFactors.
Knowledge of integration tools related to SAP SuccessFactors (e.g. integration center, CPI).
Desired Skills:
- SAP SuccessFactors Technical Operations
- ServiceNow
- ITIL processes
Mediro Application Consulting
About the agency
Quality Placements Built on Trust
Whether you are looking for a job or need to acquire top talent, Mediro IT RECRUIT is here to assist. We are technical recruiters who care.
Our strength lies in fostering connections between candidates seeking employment and companies looking to employ. Our team consists of high achievers, strong individual contributors, and leaders who change lives through personal connections. With a community of professional recruiters, talent pooling and an internal referral programme, we provide multiple candidate recommendations within seven days, regardless of industry and across South Africa.
The world of work is rapidly changing; people want to learn and grow, however work-life balance, equity and flexibility continue to play a major role. Companies across industries constantly require modernised and specialised skills. As a result, we strive to be your most valued IT recruitment partner by understanding individual and company needs and delivering the right resource solutions to build a workplace for the future.
CONNECT with us: www.itrecruit.co.za
#ResourceSolutions #talentacquisition #ITskills #itrecruitment #ITplacements #ITJobs
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