Salesforce Administrator

About the position

Our client is looking for a hard-working, highly accurate with meticulous attention to detail individual to join their Salesforce team. The Salesforce Administrator forms part of the software development team and is primarily involved in the testing of new features developed and continual improvement of existing features or processes. Attention to detail and an unwavering resolve to having the Salesforce platform running efficiently is critical in order to achieve success in this role.
The Salesforce Administrator aims to implement continual system and user experience improvement through data analysis, fault finding, testing of new features, and innovative problem-solving. Working closely with various business units in the organisation, the incumbent will be expected to exhibit a high level of time management and be able to prioritise complex tasks.
In addition to the above-mentioned core responsibilities, the Salesforce Administrator is involved in project work as the business continually expands on its service offering and these business cases must be translated into workable software within the Salesforce platform.

On a practical level, this role involves:

• Creation of custom objects: fields, validation rules and formulas
• Managing user access through profile control
• Creation and optimization of workflows, process builders and screen flows
• Creating/editing new page layouts to optimize internal user experience
• Investigate and resolve errors on the system experienced by users and business partners
• Analyze large data sets to ensure accuracy of calculations
• Bulk upload records with various data types
• Full testing (stress testing and user acceptance testing) of new features prior to released into the Production environment

SKILL SET AND DESIRED COMPETENCIES

• Excellent command of the English language (proper use of grammar and sentence structuring essential)
• Excellent organisation and time-management skills
• Logical thinker with strong analytical and forward-thinking skills
• Aptitude for problem solving and being creative when necessary
• Quick learner who is independent and driven to succeed
• Persistent and able to follow up consistently with business units
• Personable, engaging and professional

QUALIFICATIONS AND EXPERIENCE

• B. Com (Hons), B.Sci., B. Eng. degree or any other related degree
• Advanced Excel knowledge (advantageous)
• Salesforce administrators certificate advantageous, but not a prerequisite

Desired Skills:

• BCom (Hons)
• BSci
• Advanced Excel
• BEng
• Salesforce Administration