About the position
Global medical company is looking for a Sales Representative / Respiratory Application Specialist to join their team in Cape Town.
Qualifications and Experience Required
Diploma / Degree in Medical Sciences, Nursing, Biomedical Engineering, Sales, or related field or equivalent relevant experience.
Relevant clinical or technical certification advantageous.
Minimum 3–5 years’ experience in medical device sales or a related healthcare environment.
Proven track record in sales, preferably within endoscopy, infection prevention, or capital equipment.
Experience working with healthcare professionals in both public and private sectors.
Demonstrated ability to meet or exceed sales targets.
Strong understanding of healthcare systems, hospital environments, and procurement processes.
Ability to travel extensively within assigned territory.
Valid driver’s license.
Ability to work flexible hours based on customer requirements (e.g., theatre cases, demonstrations).
Job Purpose
To drive revenue growth and market share by promoting and selling products and services across Gastrointestinal & Respiratory, EndoTherapy, Infection Prevention, and Capital Equipment portfolios. The role focuses on building strong customer relationships, providing clinical and technical support, and delivering value-based solutions to healthcare providers.
In addition to the responsibilities of the GI/RESP/ET/IP Sales Representative role, the Respiratory Applications Specialist provides clinical, technical, and operational support for Respiratory products and procedures. The role supports the Respiratory Sales Team with product guidance, troubleshooting, procedural support, and customer engagement within OPD environments, including bronchoscopy and EBUS procedures.
Main Tasks and Responsibilities
Sales & Revenue Generation
Achieve and exceed sales targets across assigned product portfolios and territory.
Develop and execute territory sales plans aligned with business objectives.
Identify new business opportunities and expand existing accounts.
Drive capital equipment sales cycles including prospecting, quotations, negotiations, and closing.
Product & Clinical Support
Provide product demonstrations, in-servicing, and training to healthcare professionals.
Support clinical procedures (e.g., endoscopy cases) where required to ensure optimal product usage.
Act as a subject matter expert across GI, Respiratory, EndoTherapy, and Infection Prevention solutions.
Ensure correct and safe use of equipment and consumables.
Customer Relationship Management
Build and maintain strong relationships with clinicians, nursing staff, procurement, and hospital management.
Develop Key Opinion Leaders (KOLs) within the territory.
Ensure high levels of customer satisfaction and retention.
Handle customer queries, complaints, and after-sales support effectively.
Portfolio & Market Development
Promote the full solution offering, including capital, consumables, and service contracts.
Identify opportunities for cross-selling and upselling across product lines.
Monitor competitor activities and market trends to inform sales strategies.
Support product launches and marketing campaigns within the territory.
Administrative & Operational Responsibilities
Maintain accurate sales forecasts, pipelines, and CRM data.
Prepare quotations, tenders, and pricing proposals in line with company guidelines.
Ensure timely reporting on sales performance and market feedback.
Manage stock levels (where applicable) and ensure efficient order processing.
Compliance & Governance
Ensure all activities comply with regulatory, ethical, and company standards.
Adhere to healthcare compliance requirements and tender processes.
Maintain product knowledge aligned with regulatory updates and quality standards.
Clinical & On-Site Support
Provide on-site clinical support during respiratory procedures, including OPD support as needed.
Assist the Respiratory Sales Team with setup, troubleshooting, procedural guidance and support during OPD, to ensure safe and effective product usage.
Ensure Respiratory equipment is functioning correctly prior to OPD
Attend and support workshops and clinical evaluations
When needed, support the sales team in conducting in-service training for physicians and nursing staff.
Provide support for urgent clinical queries and technical concerns.
Train new users on Respiratory systems and accessories as needed.
Product & Technical Support
Act as the primary clinical and application support resource for Respiratory products.
Support the Respiratory Sales Team with technical product knowledge and customer queries.
Maintain up-to-date knowledge of respiratory procedures, products, and clinical trends.
Assist with product launches and evaluations
Assist with product recalls and field service notifications by supporting and guiding the sales team through the process and liaising with the compliance department to ensure timely corrective action.
Provide guidance on product handling, maintenance, and best practices.
Support customer retention through clinical engagement and responsive customer service.
Training & Sales Support
Partner with the Sales Team to support account development, product utilisation, and procedural growth.
Assist with customer presentations, product evaluations, and internal staff support where required.
Provide market feedback and competitor insights to management.
Desired Skills:
- endoscopy
- infection prevention
- capital equipment
- medical device
- clinical support
- respiratory
- critical care
Employer & Job Benefits:
- Basic salary
- car allow
- petrol
- medical aid
- provident fund
