About the position
Duties and Responsibilities:
- Grow the business.
- Meet and exceed turnover and litre objectives.
- Maximise Prolong product, line and channel penetration and sales in the retail market
- Sell the company's products through all suitable channels possible - specific focus on Prolong sales
- Meet and exceed monthly, quarterly and annual sales and financial targets and any additional targets which may be set by the company from time to time (new accounts, non-billing accounts, key products, call activity etc).
- Develop sales action plans relating to product, brand, geographic area and sales channel in order to ensure that set targets are achieved and exceeded (as required).
- Regular meetings and feedback to/from retailers with regards to stock holding, sales performance, issues etc (as required).
- Build relationships with key staff such as buyers, heads of departments and merchandisers.
- Regular inspection of merchandising, the condition of products, POS material and displays.
- Maximize sales opportunities using seasonal and special promotions.
- Proactively identify changes in the paint industry and competitive pressures to develop and modify strategies and tactics accordingly.
- Identify new sales opportunities and increase the number and depth of active accounts. Generate new business and rejuvenate lost business.
- Upsell and cross sell products to maximize revenue.
- Have a full understanding of customer needs and requirements.
- Have a broad understanding of the customers industry and business.
- Ensure that specific customer requirements are clearly communicated to the responsible company staff and fully understood at point of order.
- Maintains sales volume, product mix, selling price and GP by keeping current with supply and demand, changing trends, economic indicators, and competitors.
- Ensure that the correct pricing is implemented at all customers and ensure the effective roll out of annual / periodic price increases to customers within their geographic area of responsibility.
- Ensure that the pricing strategy and relevant price lists are fully understood and ensure that they are utilised appropriately.
- Be an ambassador of the company's brands and products.
- Adhere to the internal sales processes and procedures and specified by the company.
- Full understanding of the company's systems and processes and the management of day-to-day activity relating to customer account
- Ensure that company processes are understood and adhered to at all times.
- Become the main day-to-day point of contact (primary contact point) between the customer and the company.
- Take ownership of all customer problems and complaints, ensuring that they are effectively and efficiently handled and closed-off.
- Ensure ethical, honest and professional business dealings with all customers.
- Ensure sales productivity (call activity, closing rates etc) and efficiencies are maximized.
- Regional travel with Gauteng required.
- Establish productive, professional relationships with customers ensuring customer retention and customer satisfaction.
- Assist in the development and delivery of product knowledge and technical training.
- Handle all technical and customer queries effectively and efficiently.
- Prevent competitor products from encroaching on market share within the geographic area.
- Assist customers with technical advice and add value to their business through product and process knowledge and exemplary service.
- Call on customers according to the call scheduler / approved cycle.
- Maintenance own CRM data.
- Submit daily call reports and any additional reports as may be required.
- Assist with any promotions and events as may be required from time to time.
- Ensure that all tasks and activities are carried out effectively and efficiently, with a sense of urgency, attention to detail, professionalism.
Requirements:
- Demonstrable sales ability and sales track record (non-negotiable).
- Hunter.
- Demonstrable ability to generate and close new business.
- Retail sales, hardware experience or coatings experience beneficial. Hardware and allied product industry experience beneficial.
- Ability to operate within hardware store, industrial and end user environment.
- Own dependable transport essential.
- Must reside within reasonable proximity (preferably East Rand area (Boksburg, Kemptonpark, Germiston, Alberton areas).
- Strong personality, high energy levels and self-driven.
- Mature and responsible demeanour.
- Fluent in Afrikaans and English.
- Excellent verbal and written communication skills.
- Ability to work independently and as a team player.
- High degree of professionalism and conduct at all times.
- Friendly demeanour and good interpersonal skills.
- Sales and profit driven.
- Excellent customer service orientation.
Desired Skills:
About The Employer:
A well-established coatings manufacturer in Modderfontein is looking for the services of a Technical Sales Representative.
