About the position
Role Overview
We are seeking a driven, professional, and results-oriented Sales Representative to join a well-established industrial and general hardware retail environment. The successful candidate will play a key role in driving revenue growth through new business development, account management, and strong customer relationship building within the trade and retail hardware sector.
This role requires a proactive sales professional with solid industry knowledge, strong interpersonal skills, and the ability to operate effectively in a fast-paced, customer-focused environment.
Key Responsibilities
Business Development & Sales Growth
- Actively identify, pursue, and secure new business opportunities within the industrial, construction, and hardware markets
- Build and grow a sustainable pipeline of trade and retail customers
- Promote a full range of hardware, timber, paint, tools, and related industrial products
Account Management
- Maintain and grow relationships with existing clients and trade accounts
- Provide consistent follow-up, after-sales service, and problem resolution
- Ensure customer retention through strong service delivery and reliability
Product & Technical Sales Support
- Demonstrate strong understanding of general hardware and industrial product ranges
- Advise customers on suitable product solutions based on application and requirements
- Stay informed on product availability, specifications, and industry trends
Sales Administration
- Prepare quotations, process orders, and manage customer requests efficiently
- Maintain accurate records of sales activity, customer interactions, and pipeline progress
- Work closely with internal teams to ensure timely fulfilment of orders
Team Collaboration
- Work collaboratively with internal sales, warehouse, and operational teams
- Contribute to a positive, team-oriented store environment
- Support overall branch sales targets and performance objectives
Minimum Requirements
- Proven sales experience within hardware, industrial supply, building materials, or related retail sectors
- Strong knowledge of hardware, timber, tools, paint, or construction-related products
- Excellent communication and interpersonal skills (well-spoken and professional)
- Demonstrated ability to generate new business and manage customer accounts effectively
- Strong negotiation and closing skills
- Ability to work in a team-based, customer-focused environment
- Computer literacy (basic sales systems, quotations, and order processing)
Personal Attributes
- Self-motivated and target-driven
- Energetic with a strong work ethic
- Customer-focused with a service-oriented mindset
- Reliable, punctual, and accountable
- Able to work under pressure in a fast-moving retail/trade environment
- Professional appearance and conduct
Career Growth Opportunity
This role offers strong long-term growth potential for high performers, with a clear pathway toward Sales Supervisor and Sales Manager-level responsibilities, based on performance, leadership ability, and contribution to branch growth.
***Salary - R16,000.00 - R20,000.00 (Negotiable, based on skills, experience and in relation to current package)
Desired Skills:
About The Employer:
About the Company
A well-established hardware and industrial supply business based in Johannesburg, serving both trade professionals and retail customers. The company offers a wide range of products including hardware, timber, paint, tools, and building materials, and is known for reliable service, strong customer relationships, and consistent product availability. It supports contractors, builders, and DIY customers through a fast-paced, service-driven retail environment.
