Sales - must come from PAYMENTS

About the position

Main Purpose

To ensure customer acquisition & relationship management - to achieve set business targets through the establishment and customer relationship management of the trade channel; to ensure growth in business volume, value and brand presence / visibility in all areas and business sectors.

 

BUSINESS DEVELOPMENT PLAN

• Extracts and formulates business development & sales plan from the Business Development Manager’s plan.
• Formulates the trade channel development plan per trade channel partner.
• Identifies internal gaps and constraints in achieving the plan objectives and recommends policies and budgets to cover the gaps.
• Communicates and agrees the plan with the trade channel partner.
• Identifies potential key business players in the market and proposes partnering with same in promotional activities.
• Engages existing clients in consistent dialogue to get feedback on quality of service, and to identify needs thereof.
• Carries out regular trade channel visits to gather intelligence on issues impacting on quality of customer service delivery

 

REVENUE GENERATION

• Tracks usage for each key account - periodically in line with the target.
• Plans and executes sales trips into specified regions to prospective new business
• Inputs into the product and service charge propositions in a bid to improve product usage

 

ACCOUNT MANAGEMENT & DEVELOPMENT

• Formulates the account development growth plans and objectives per trade channel.
• Assists Trade Channel Partners with growth strategies
• Formulate strategies to increase the number of products in the market;
• Sets trade channel and corporate trade terms to ensure business growth and reduce churn.
• Carries out trade visits regularly and monitors competitor activities and initiates activities which give business competitive edge

 

CUSTOMER ACQUISITION

• Develops and execute customer calling plan.
• Builds customer relations as a way of revenue assurance.

 

TRADE ACTIVATIONS

• Engages customers to agree the annual promotions calendar
• Ensures effective implementation of promotions and other trade activations.

 

Key Decisions:

• Decides on the business development, sales and distribution plan
• Decides on customer density, product concentrations with reference to customers’ needs; and suitable partners to engage.

 

Accountable for:

• Achieving revenue generation targets
• Customer acquisition

 

Formal Qualifications Required

• A commercial Degree in Business Studies, Marketing, Economics or equivalent.
• A vocational qualification - desired

 

Role Related Experience Required

• 2- 4yrs Experience in the business development and proven record of innovations with some work done in the payments industry.

 

Role Related Knowledge Required

• Understanding of digital payment industry and operational capabilities

 

Role Related Skills Required

• Excellent communication skills; both verbally and in writing.
• Ability to foster collaborative relationships
• Ability to negotiate, interact and achieve targets
• Ability to adapt to changing priorities and business needs.
• Results orientation

Desired Skills:

• Account Management
• Business Development
• New Client Acquisition