About the position
Role Overview
Our client is seeking an experienced and results-driven Sales Manager to take full responsibility for the operational management and commercial performance of a busy tyre retail outlet. The successful candidate will lead the team, drive sales growth, manage financial performance, and ensure exceptional customer service while maintaining corporate and safety standards.
Key Responsibilities
? Operations & Compliance
? Oversee daily store operations and ensure equipment is maintained and operational.
? Implement maintenance programs and ensure safety compliance (OHS).
? Maintain corporate standards, policies, and procedures.
? Manage store resources and improve operational efficiencies. ? Leadership & People Management
? Recruit, lead, and develop store staff.
? Manage performance, conduct reviews, and address disciplinary matters where required.
? Set and monitor individual and team sales targets.
? Identify training needs and coach team members to improve performance. Sales & Customer Service
? Drive sales and profitability through effective merchandising and promotions.
? Identify and pursue new business opportunities (e.g., fleet and dealer accounts).
? Advise customers on appropriate products and services.
? Build and maintain strong customer relationships.
? Resolve customer queries and complaints professionally. Financial & Stock Control
? Manage store budgets and control expenditure.
? Analyze financial reports (debtors, sales mix, stock holding, etc.).
? Oversee stock ordering, stock control, and audits.
? Conduct risk management relating to credit, fraud, and theft.
Minimum Requirements
? Matric (Grade 12).
? Post-matric qualification in Retail/Sales (advantageous).
? Minimum 5 years’ retail experience.
? At least 2 years’ experience in the tyre retail industry.
? Proven experience in managing and leading teams.
Key Competencies
? Strong leadership and people management skills.
? Financial and business acumen.
? Customer-focused with strong communication skills.
? Strategic planning and organizational ability.
? High level of integrity and accountability.
? Computer literacy (MS Office).
If you do not receive feedback within two weeks, please consider your application unsuccessful.
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.
Desired Skills:
- Customer Focus
- Vendor Relationship
- Client Relationship
