About the position
A leading South African healthcare consultancy and medical aid brokerage is seeking to appoint a Sales Manager for a permanent vacancy, based in Cape Town, W. Cape.
ABOUT THE EMPLOYER
Optivest Health Services is a leading national consultancy, specialising in providing objective, independent and focused health cover solutions to individual members and medium to small employer groups.
Our goal is simple, to help South Africans find the right health cover while saving them money.
At Optivest, we believe in providing honest, objective and personalised advice. We take the time to understand what each client needs and then recommend suitable solutions.
ABOUT THE POSITION
We have an exciting opportunity for a Sales Manager to lead the planning, execution, and achievement of direct retail sales targets.
This role involves the hands-on, daily management of a team of sales consultants. The ideal candidate will demonstrate strong capabilities in performance management, coaching, and developing consultants to consistently meet and exceed their objectives.
KEY FUNCTIONS
- Set individual sales targets with the sales team.
- Co-ordinate sales action plans for individual salespeople.
- Oversee the activities and performance of the sales team.
- Ensure the sales team have the necessary resources to perform effectively.
- Monitor and drive the achievement of sales targets and objectives.
- Liaise with other departments to support the achievement of sales objectives.
- Evaluate the performance of sales staff.
- Provide feedback, support and coaching to the sales team.
- Plan, coordinate and oversee product and sales training.
- Coordinate and monitor online sales activities.
- Investigate lost sales and customer accounts to identify areas for improvement.
- Compile and submit timely sales reports.
- Analyse sales data to identify trends, opportunities and areas for improvement.
- Manage Lead pipeline and compliance with associated SLA'a.
- Monitor and ensure proper usage of processes and systems.
WHAT WE ARE LOOKING FOR
- Exceptional written and verbal communication skills.
- Strong leadership and people management capabilities.
- Excellent organisational, planning and time management skills.
- Results-oriented and highly target-driven.
- Strong analytical, problem-solving and decision-making abilities.
- Innovative thinking with a commitment to continuous improvement.
- The ability to remain calm, composed and effective under pressure.
- Sound judgement and critical thinking skills.
- Strong client service orientation.
- Proven ability to lead, motivate and develop a high-performing sales team.
- Strong data interpretation and information management skills.
- The ability to monitor performance, identify opportunities and implement corrective actions.
- Flexibility and adaptability in a dynamic, fast-paced environment.
EXPERIENCE AND QUALIFICATIONS
- A minimum of 3 years' sales management or supervisory experience, preferably within a call centre environment.
- Experience in medical scheme advice and/or services.
- Experience in the financial services and/or health insurance industry would be advantageous.
- Knowledge of and experience in applying FAIS and FICA legislative and regulatory requirements would be advantageous.
- RE5 Certificate.
- RE1 Certificate would be advantageous.
- NQF Level 5 qualification or higher relevant qualification.
REMUNERATION
- Basic salary plus monthly incentives
- Annual Performance Bonus
- Pension Fund
Desired Skills:
