About the position
Job Description:
To work with the National Sales Manager to manage major accounts. To perform the administration functions of the new and used equipment sales team to ensure that all orders are processed, delivered, and paid for as promised. To assist the sales team to provide service excellence to all customers in order to generate additional, profitable sales of new and used equipment.
Minimum Qualifications and Requirements:
- Matric
- Sales administrator experience of at least 3 years.
- Relevant computer skills including e mail, excel, word and power point.
- Used to working to and achieving deadlines on a monthly basis
Duties and Responsibilities:
- To follow up on all leads generated and assist with quotations done by the National Sales Manager, ensuring that the "cloud quote" system is updated.
- Follow up on all quotes and make customer appointments when required.
- Assist the National Sales Manager to prepare reports ensuring that lost sales, shelved sales for the area are recorded and reports are accurate.
- To prepare and complete order packs plus where necessary credit applications ensuring that all documentation is completed and correctly signed by the customer.
- Capture all monthly order packs and leads onto Magnitude.
- To obtain authorisation from the Sales Admin Manager and Sales Director for all orders.
- To assist Sales Co-ordinator for Funding to obtain/submit relevant documentation to finalise funding for all orders.
- To confirm order acceptance in writing with the customer, setting out full specification, payment terms, forward cover estimated delivery, delivery address and
- To ensure that All in Maintenance Agreements are completed correctly and signed by the customer and submitted for approval with the order packs. To assist customers with any queries with regards to All in Maintenance Agreements.
- To liaise with Sales Admin Manager with regards to PDI completion dates. To follow up all deliveries keeping the sales team, contracts managers and the customer informed of any change in delivery dates.
- To prepare manual invoices and statements for Major Accounts ensuring that there is enough time to finalise payment of the machine before delivery.
- To prepare accurate waybills for Major Account deliveries. Receive signed waybill and send to Funding Coordinator where required.
- Process hand-over documents and ensure handovers are completed and relevant delivery documents and Bank acceptance certificates are signed by the customer.
- Follow up on outstanding debtors on Major Accounts.
- To prepare paperwork for the payments of trade-ins ensuring that tax invoices are obtained, and that proof of payment is sent to the customer.
- To assist with negotiation of annual increases and excess hour calculations on major accounts.
- General administration and ad-hoc queries for Major Accounts
- To accompany National Sales Manager to Major Account meetings, when requested, and to take general notes and follow up with commitments made.
- General monthly filing and archiving of filing on a yearly basis.
- To work with other key Masslift personnel internally to develop and achieve company budget, performance, and strategic objectives.
- To be part of good people management ensuring that one has a formal balanced scorecard and that the required performance reviews are conducted twice a year.
- To always adhere to health and safety, environmental and company standards and policies.
- To follow the company code of conduct and policies.
- To adhere to risk management policies
Desired Skills:
- Sales Administration
- Processing Of Orders
- Quote Prices
- Order Processing
- Arranging deliveries
- Sales Office Administration
- Managing orders
- Quoting Prices
- Telephone Skills
Desired Work Experience:
- 2 to 5 years Representative / Sales Consulting
Desired Qualification Level:
About The Employer:
Leading provider of heavy machienery, services, and maintenance with an extensive footprint throughout Southern Africa.
