About the position
Reports to - Manager Sales
Key Customers
Internal Stakeholders - National Account Managers; Business Development; Marketing Services; Sales Administration
External Customers - Existing and potential customers
Role Overview
- Drive sales and optimise margin
Required Qualifications
- Diploma or equivalent in Sales & Marketing
- Credit Management 2 will be an advantage
- Concrete level 3 and above will be an advantage
Experience
- 3 years related experience
- Exposure in industry dynamics and sales region
- Computer literacy essential (proficient in Excel, Word and PowerPoint)
- Proficient CRM software usage will be an advantage
- Sound business/ financial acumen and experience in conducting high level negotiations
Special Requirements
- Possess a valid driver's license (Code B)
Key Outputs
- Developed an overall business in the consumer market through effective and profitability management of the area - negotiations with existing and potential high profile customers.
- Provided technical advice on application of products through an In-depth knowledge of products and the application thereof,
- Collated and analysed market intelligence i.e. Pricing, competitor, customer trends, consumer etc.,
- Carried out planning and forecasting, prospecting, promotions and campaigns in collaboration with marketing,
- Conversion of potentials into customers, grown and retained existing clients,
- Maintaining sustainable accounts management and accurate CRM systems,
- Create an effective internal stakeholder management,
- Attain LEAD targets i.e. Revenue, volume, optimise margins and ensure customer satisfaction,
- Attain LAG i.e. new customer leads, market share targets, average selling price growth, average debtors days and general compliance,
- Attained brand reputation through proper handling of the company merchandise materials as required,
- Proactively identified, recorded and resolved customer queries,
- Asset monitoring and management of customer utilisation of the company assets and retained customer database,
- Prepared and submitted routine sales reports and reviews,
- Analysed and developed customer activity plans (Critical success Factor's)
- Concludes Customer complaints, accountable for the resolution of customer complaints
- Create value within the constraints of the company (Capacity, Logistics, Fleet Management)
- Creates a conduit for market information from the external environment to the organisation through actively interacting with the customers environment to develop effective demand forecast for each customer
Criticality
- Planning Requirements
- Organizational Structure
Required Succession Plan
Key Competencies
Skills
- Relationship Building Skills,
- Strong Sales Skills,
- Negotiation Skills,
- Conflict Management Skills,
- Cross Functional Skills,
- Problem solving skills,
- Project management skills,
- Analytic skills,
- Innovative thinking,
- Personal mastery
Competencies
Essential
- Entrepreneurial and commercial thinking
- Relating and networking
- Deciding and initiating action
- Persuading and influencing
- Delivering results and meeting customer expectations
- Planning and organising
- Analysing
Important
- Presenting and communicating information
- Coping with pressures and setbacks
- Adapting and responding to change
Behavioural Competencies
The Company Values
- We always do the right things: We hold each other accountable and always act with integrity
- Excellence in all we do: We strive for excellence in all we do
- Our people our strength: We value all our people and recognise that each one of us
- Passion: We inspire each other with our positive attitude and energy as we strive to be the best
- Customer Focused: Our customers are at the heart of all we do and we exceed their expectations every time
Leadership Competencies
Values Driven: Acting ethically with a strong sense of morality and lead by example
Setting The Direction: The ability to create a shared vision that inspires others to buy into it while ensuring that it is understood and achieved
Personal Mastery: Demonstrate a set of specific principles and practices that enables them to learn about themselves, create a personal vision and view the world objectively
Decisive and Courageous: The ability and the courage to makes effective and timely decisions while recognizing the impact and implications of those decisions
Coping With Change and Ambiguity: The ability to embrace and lead change
Aligning the people: The ability to influence other to work together with the aim of achieving a culture of high performance
Desired Skills:
- Mining and Construction Experience
- Experience in the Northwest Region
- Technical Experience of Cement
- Diploma in Sales and Marketing
