About the position
SALES ASSISTANT
Location: Hermanus, Western Cape
NON-NEGOTIABLE REQUIREMENTS:
- Golf enthusiast.
- 1–2 years of experience.
- Matric or equivalent.
- Solid understanding of golf accessories.
ROLE OVERVIEW:
The Sales Assistant supports the Golf Shop Manager in delivering exceptional customer service, increasing sales, and maintaining a well-organised shop.
Minimum requirements:
- Golf enthusiast.
- 1–2 years of experience.
- Matric or equivalent.
- Solid understanding of golf accessories.
Personality Traits:
- Passionate about golf and customer service.
- Friendly and approachable.
- Reliable and responsible.
- Good communicator.
- Quick learner.
- Organised and detail-oriented.
- Ability to work well in a team and independently.
- Problem-solving mindset, especially in customer service situations.
Duties and responsibilities:
- Reports directly to the Golf Shop Manager and assists in daily shop operations.
- Increases sales and maintains high customer service standards.
- Opens and closes the golf shop, sells merchandise, and supervises part-time staff.
- Ensures the golf shop is clean, organised, and well-merchandised.
- Creates a first-class experience for all customers and liaises with the Director of Golf.
- Adheres to golf shop policies, procedures, and operational guidelines.
- Assists in product, sales, and service training for staff.
- Attends meetings and provides operational feedback.
- Handles and resolves customer complaints, escalating when necessary.
- Prepares daily reports, cash-ups, and performs stock counts as required.
- Manages stock receiving, checks deliveries against invoices, and maintains accurate documentation.
- Promotes golf lessons, club facilities, and assists with competitions and scoring.
- Monitors market trends, competitor activity, and performs other duties as required.
Please note that only candidates who meet all the requirements will be contacted for the opportunity.
We look forward to receiving your application!
Desired Skills:
- Retail
- Retail Assistant
- Golf
- Golf Player
- Retailer
