Sales and Business Development Manager

About the position

The Sales and Business Development Manager is a pivotal role within the division, responsible for identifying, pursuing, and converting new business opportunities, while also nurturing relationships with existing clients. This position focuses on generating revenue, expanding the client base, and contributing to the company's overall growth. Additionally, the role is responsible for strategically expanding our client portfolio by acquiring new clients, generating revenue, and maintaining strong relationships with existing clients. This role is integral to the company's mission of helping our clients excel in their strategic objectives through the services we offer.

Job Specification

The Sales and Business Development Manager position demands a qualified individual who excels in driving business growth and client acquisition. A bachelor's degree in a related field, complemented by a minimum of 5 years of proven experience in a business development or sales role in a similar industry. The ideal candidate will demonstrate exceptional sales and negotiation skills, effective communication abilities, and a strong strategic mindset. An in-depth knowledge of HR consulting and industry trends is highly beneficial. This role calls for an adaptable, client-centric professional who maintains the highest ethical standards, effectively builds relationships, and leverages innovative thinking to excel in the dynamic field of client acquisition and revenue generation.

Duties & Responsibilities

• Identifying and targeting potential clients, initiating contact, and building relationships with key decision-makers to introduce services and solutions
• Developing tailored proposals and presentations to meet client needs
• Collaborating with senior management to develop and implement business development strategies aligned with growth objectives
• Identifying new markets, product opportunities, and service offerings
• Fostering relationships with strategic partners, vendors, and other stakeholders to enhance market position
• Exploring and establishing partnerships that can create new revenue streams or enhance existing services
• Developing and managing a robust sales pipeline, negotiating contracts, closing deals, and meeting or exceeding revenue targets
• Regularly tracking and reporting on key sales metrics and business development activities
• Representing the organisation at industry events, conferences, and trade shows to increase brand visibility, promote services, and network with potential clients and partners
• Working closely with internal teams, including operations, marketing, finance, and customer service, to ensure seamless delivery of services to new clients and maintain high standards of customer satisfaction
• Preparing regular reports on business development activities, sales performance, market feedback, and competitive analysis
• Providing insights and recommendations for strategic decision-making
• Defining key KPIs for customers in line with business strategy in collaboration with the Customer Executive and Key Account Management team
• Reviewing customer KPIs monthly during the take-on phase, ensuring customer and company compliance with key KPIs
• Driving opportunities to build strategic partnerships through the identification of opportunities for collaboration and management of internal business functions against agreed KPIs
• Managing customer queries and concerns as and when they occur
• Conducting comprehensive market research to identify new business opportunities, potential clients, emerging trends, and competitive landscape within the logistics and supply chain industry
• Developing strategies to target these opportunities effectively

Desired Skills:

• - Strong Excel and PowerPoint skills
• - Excellent communication
• negotiation and presentation skills
• PowerPoint skills
• recruitment industry
• problem-solving

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Diploma

About The Employer:

SKILLS REQUIRED:
Technical/Hard Skills
To perform optimally in the role of Business Development Manager, several technical or hard skills are essential. These skills are more specific and relate to the expertise and knowledge required for effective client acquisition, relationship management, and revenue generation. Here are the necessary technical or hard skills for this role:




- Sales and Negotiation Skills: Proficiency in sales techniques, including prospecting, lead generation, and the ability to persuasively present and pitch services to clients. Strong negotiation skills are necessary for contract finalization.
- Customer Relationship Management (CRM): Experience with CRM software to manage client interactions, track leads, and maintain records of client communication and activities.
- Market Research and Analysis: The ability to conduct market research, analyze industry trends, identify potential clients, and assess market dynamics is essential for strategic client acquisition.
- Financial Management: Familiarity with financial management principles, including budget development, cost control, and the ability to meet and exceed sales targets and revenue goals.
- Proposal Development: Proficiency in developing compelling sales proposals that effectively articulate the unique value proposition of the company's services and solutions.
- Data Analysis and Reporting: Ability to analyze sales data, generate reports, and provide insights for decision-making and strategy development.
- Presentation Skills: Strong presentation skills to effectively communicate with clients, present solutions, and address their needs.
- Business Acumen: Understanding of business principles and the ability to analyze financial data, identify revenue opportunities, and make informed business decisions.
- Legal and Contractual Knowledge: Familiarity with contract negotiation and management, including an understanding of legal terms and conditions, to ensure mutually beneficial and compliant agreements.
- Sales Tools and Software: Proficiency with sales tools and software, such as customer relationship management (CRM) systems, sales analytics, and presentation software.
- Industry Knowledge: A deep understanding of HR consulting, management, and organizational development, including up-to-date awareness of industry trends, best practices, and emerging technologies.



Desired Experience & Qualification

- Bachelor's Degree in Business Administration, or Marketing
- 5 years business development experience in Sales in recruitment industry
- Strong Excel and PowerPoint skills
- Excellent communication, negotiation and presentation skills
- Strong analytical skills with the ability to interpret market data and trends
- Ability to maintain relationships with clients, partners, and stakeholders
- Strategic thinker with strong problem-solving abilities
- Reliable own transport required