About the position
Sales Agent: Outbound & Affiliate
Who are we?
At Miway, our purpose is to enable people to live their way
We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you
Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things
We give them products, services, and solutions that enable them to live and enjoy life on their own terms - in their own way
Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company
Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth
Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development
About the role
The Outbound Call Centre Agent is responsible for proactively contacting potential Miway customers by converting leads into sales to promote Miway insurance products, conduct policy reviews, convert leads into sales
The role supports Miway's sales, retention, and customer engagement objectives by delivering high-quality outbound interactions in line with regulatory and performance standards
Predictive dialling may be used when contacting clients to provide customers with essential information regarding Miway products and services
The Outbound sales agent will provide quality service to external and internal customers by ensuring accuracy in recording of data
Minimum Requirements
Qualification Required
Minimum Experience
Knowledge and Skills
Personal Attributes
Core Competencies
Our commitment to transformation
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society
Salary:
Desired Skills:
- RE5 Certificate
- FAIS
- Call Centre
