About the position
Role Overview
We are seeking a highly organized and detail-oriented Sales Administrator to join our Licensing Administration team. This role is responsible for managing software license and subscription administration processes, supporting the sales function through accurate data management, renewals coordination, and compliance-focused administration.
The ideal candidate will be proactive, deadline-driven, and capable of managing multiple renewal cycles simultaneously while maintaining a high level of accuracy and customer service.
Key Responsibilities
License & Subscription Administration
- Manage the full lifecycle of software licenses and subscriptions, including onboarding, renewals, amendments, and cancellations.
- Track renewal dates and proactively coordinate renewal processes to ensure continuity of service.
- Maintain accurate records of licenses, contracts, and subscription data within internal systems.
- Assist with pricing verification and documentation related to subscription agreements.
Sales & Administrative Support
- Provide administrative support to the sales team, ensuring timely processing of orders and documentation.
- Prepare quotations, renewal schedules, and related sales documentation where required.
- Support reconciliation processes related to licensing and subscription billing.
- Assist with reporting and data analysis relating to renewals and sales performance.
Communication & Coordination
- Liaise with internal teams, vendors, and clients to ensure smooth processing of licenses and renewals.
- Follow up proactively on outstanding documentation, approvals, or payments.
- Escalate risks, discrepancies, or compliance concerns in a timely manner.
Compliance & Accuracy
- Ensure all processes comply with internal policies and contractual obligations.
- Maintain a high standard of data accuracy and documentation control.
- Support audit and compliance requirements where necessary.
Minimum Requirements
- Fluent in Afrikaans and English (spoken and written).
- Previous experience in an administrative, sales support, or coordination role.
- Strong attention to detail with a high level of accuracy.
- Excellent organizational and time-management skills.
- Ability to manage multiple deadlines and priorities simultaneously.
- Strong communication, follow-up, and problem-solving skills.
- Proficiency in Microsoft Office (especially Excel, Outlook, and Word).
Advantageous Experience
- Experience with Microsoft licensing or administration.
- Experience in software administration or subscription management.
- Experience managing software renewals or contracts.
- Exposure to CRM or ERP systems.
Key Competencies
- Detail-oriented and analytical mindset
- Strong administrative and reconciliation ability
- Deadline-driven and structured approach to work
- Proactive and solution-focused
- Professional communication skills
- Ability to work independently and within a team
Personal Attributes
- Energetic and motivated personality
- Reliable and accountable
- Willingness to learn and grow within the organization
- Strong work ethic and positive attitude
***Salary - R 15,000.00 - R20,000.00 (Negotiable, based on skills, experience and in relation to current package)
Desired Skills:
