Sales Administrative Manager

About the position

Our Client is looking for a Sales Administrative Manager to join their team
Location: Johannesburg

Position Overview

• Seeking an exceptional, highly professional, and results-driven Sales Administrative Manager to work directly with the Sales Director and oversee the operational effectiveness, accountability, and performance of the sales department.
• This is not a sales role. The successful candidate will be responsible for ensuring that the sales team performs at the highest level by driving accountability, managing priorities, monitoring performance, and ensuring that all customer commitments, sales activities, and internal processes are executed effectively.
• The role requires a mature, intelligent individual with strong leadership abilities, excellent emotional intelligence, and the confidence to manage and challenge sales personnel where necessary.

Key Responsibilities

• Report directly to the Sales Director.
• Manage and coordinate the daily activities of the sales department.
• Monitor and drive sales team performance, accountability, and productivity.
• Ensure all customer requests, quotations, follow-ups, and commitments are actioned and completed within agreed timeframes.
• Allocate, track, and manage tasks across the sales team.
• Develop and maintain reporting systems, dashboards, and performance metrics.
• Analyse sales activities and identify areas requiring management intervention.
• Monitor adherence to company policies, procedures, and sales processes.
• Conduct regular follow-ups with sales staff regarding outstanding actions and commitments.
• Prepare management reports and provide recommendations to improve departmental effectiveness.
• Assist with strategic planning, forecasting, and operational improvements within the sales department.
• Act as the central point of coordination between the Sales Director and the sales team

Minimum Requirements

• Strong experience in reporting, data analysis, KPI management, and performance measurement.
• Advanced proficiency in Microsoft Excel and reporting tools.
• Valid driver's licence

Skills & Competencies

• Strong leadership and people management skills.
• High emotional intelligence (EQ).
• Excellent communication and interpersonal skills.
• Ability to influence, motivate, and hold team members accountable.
• Strong analytical and problem-solving abilities.
• Highly organized with exceptional attention to detail.
• Strong business acumen and commercial awareness.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, confident, and resilient personality.

Preferred Experience

• Experience outside the steel sector will be advantageous.
• Experience within distribution, wholesale, manufacturing, or other high-volume sales environments.
• Exposure to CRM systems, ERP systems, KPI management, and sales performance reporting.

Desired Skills:

• Sales Administrative Manager
• Operations Manager
• Support Manager