Rooms Division Manager at The Bay Hotel
Career Custodians
- R30,000 - R35,000 per month
- Permanent Senior position
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Camps Bay
- Posted 27 Mar 2024 by Career Custodians
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Job 2558798
About the position
Village N Life is a leading tourism and hospitality company based in beautiful Camps Bay.
If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you.
The Bay Hotel in Camps Bay seeks a seasoned Rooms Division Manager.
Minimum requirements:
- Matric
- Hospitality qualification (advantageous)
- OPERA experience
- 2-3 years in a similar position in a 4/5 star environment
Duties
- Summarise guest feedback from various online platforms (Tripadvisor etc)
- Ensure only approved suppliers are used
- Anticipate needs of 'repeat' guests and regularly update / review the VIP structure
- Ensure regular on-the-job training is taking place in your departments
- Ensure fair and equitable discipline is applied
- Correct office procedures by all Rooms Division departments
- Recognise operational challenges and assist with research and solutions
- Asses, communicate and provide feedback on products and specifications
- Ensure weekly revenue reporting are completed
- Submit project management to financial controller / manager on a weekly basis
- Involved with business planning and revenue management and forecasting
- Ensure all staff under your control is knowledgeable about health and safety procedures
- Be familiar with the health and safety measures of the property
- Report any non-compliance
- Hold and/or attend monthly departmental meetings with your departments
- Leave and ESS management
- Holding regular performance appraisals with senior staff, identifying areas for development and training needs
- Chairing of disciplinary enquiries
Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
Desired Skills:
- rooms division
- front office management
- maintenance
Desired Work Experience:
- 5 to 10 years Middle / Department Management
Career Custodians
About the agency
Career Custodians is a recruitment agency that specialises in Hospitality positions, from Front of House to Finance.
We are the custodians of recruitment within the Village n Life group, comprising The Bay Hotel, Camps Bay Retreat and Camps Bay village in Camps Bay, Harbour House Hotel in Hermanus, Pezula Nature Hotel in Knysna as well as The Farmhouse Hotel in Langebaan.
We have several serviced apartments and self-catering units that we manage. We also recruit for the various companies under our umbrella, including TSEC (Security), our sales and marketing departments, Mint Wellness and various other companies in our group.
We hire on not only experience, but personality. We believe that a skill can be taught and like to develop our staff to their full potential.
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